{"id":25,"date":"2007-12-16T21:35:00","date_gmt":"2007-12-17T02:35:00","guid":{"rendered":"https:\/\/med.sites.unc.edu\/it\/services\/classroom-support\/"},"modified":"2025-09-26T14:01:42","modified_gmt":"2025-09-26T18:01:42","slug":"classroom-support","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/it\/services\/classroom-support\/","title":{"rendered":"Classroom Support"},"content":{"rendered":"<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-8 col-md-8 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h2>Service Description<\/h2>\n<p><span data-teams=\"true\">School of Medicine IT provides technical support for audiovisual systems and technology in classrooms, conference rooms, and auditoriums at the School of Medicine. View more information about <a href=\"https:\/\/www.med.unc.edu\/it\/services\/classroom-support\/av-technology-room-support-types\/\">AV Technology Room Support Types<\/a> here.<\/span><\/p>\n<p>In addition to classroom A\/V systems, School of Medicine IT also provides assistance with more specialized services including:<\/p>\n<ul>\n<li><a class=\"internal-link\" title=\"\" href=\"https:\/\/www.med.unc.edu\/it\/services\/lecture-capture\" target=\"_self\" rel=\"noopener noreferrer\">Lecture Capture<\/a><\/li>\n<li><a class=\"internal-link\" title=\"\" href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/\" target=\"_self\" rel=\"noopener noreferrer\">Video Conferencing<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-4 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h2>Request Services<\/h2>\n<ul style=\"font-size: 14px;\">\n<li><a class=\"internal-link\" title=\"\" href=\"https:\/\/tdx.unc.edu\/TDClient\/33\/Portal\/Requests\/TicketRequests\/NewForm?ID=DpvxxLqCK8U_&amp;RequestorType=ServiceOffering\" target=\"_self\" rel=\"noopener noreferrer\">Report an Issue or Request Help<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/av-project-request\/\">Submit an A\/V Installation Project Request<\/a><\/li>\n<li>Classroom Support<br \/>\n919-843-9086<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-6 oscitas-bootstrap-container\">\n<a class=\"btn btn-danger btn-lg btn-block  oscitas-bootstrap-container\" target=\"_self\" href=\"https:\/\/tdx.unc.edu\/TDClient\/33\/Portal\/Requests\/TicketRequests\/NewForm?ID=DpvxxLqCK8U_&amp;RequestorType=ServiceOffering\"><i class=\"fa fa-question-circle\" style=\"color:#ffffff;\"><\/i> Report an Issue or Request Help<\/a>\n<a class=\"btn btn-primary btn-lg btn-block  oscitas-bootstrap-container\" target=\"_self\" href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/conferencing-user-guides\/\"><i class=\"fa fa-book-open\" style=\"color:#ffffff;\"><\/i> Help Guides<\/a>\n<a class=\"btn btn-primary btn-lg btn-block  oscitas-bootstrap-container\" target=\"_self\" href=\"https:\/\/www.med.unc.edu\/it\/services\/classroom-support\/reference-material\/best-practices-for-school-of-medicine-it-rooms\/\"><i class=\"fa fa-thumbs-up\" style=\"color:#ffffff;\"><\/i> Best Practices<\/a>\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-6 oscitas-bootstrap-container\">\n<a class=\"btn btn-primary btn-lg btn-block  oscitas-bootstrap-container\" target=\"_self\" href=\"https:\/\/www.med.unc.edu\/it\/services\/av-engineering\/\"><i class=\"fa fa-tools\" style=\"color:#ffffff;\"><\/i> A\/V Engineering<\/a>\n<a class=\"btn btn-primary btn-lg btn-block  oscitas-bootstrap-container\" target=\"_self\" href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/\"><i class=\"fa fa-globe-americas\" style=\"color:#ffffff;\"><\/i> Video Conferencing<\/a>\n<\/div>\n<\/div>\n<h2>Service Hours<\/h2>\n<ul>\n<li>Monday &#8211; Friday, 7:00 AM &#8211; 5:00 PM (with limited support an hour before\/after dependent upon staffing)<\/li>\n<\/ul>\n<h2>Provided by<\/h2>\n<ul>\n<li>The <a class=\"internal-link\" title=\"\" href=\"https:\/\/www.med.unc.edu\/it\/divisions-staff\/classroom-services\" target=\"_self\" rel=\"noopener noreferrer\">Classroom Services<\/a>\u00a0Team<\/li>\n<\/ul>\n<h2>Associated Fees<\/h2>\n<ul>\n<li>Most services are provided at no cost for School of Medicine faculty and staff as well as groups reserving our spaces. Non-standard requests may be charged per staff member and for materials. Support outside of normal business hours (M-F, 7:00 AM &#8211; 5:00 PM).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Service Hours Monday &#8211; Friday, 7:00 AM &#8211; 5:00 PM (with limited support an hour before\/after dependent upon staffing) Provided by The Classroom Services\u00a0Team Associated Fees Most services are provided at no cost for School of Medicine faculty and staff as well as groups reserving our spaces. Non-standard requests may be charged per staff member &hellip; <a href=\"https:\/\/www.med.unc.edu\/it\/services\/classroom-support\/\" aria-label=\"Read more about Classroom Support\">Read more<\/a><\/p>\n","protected":false},"author":3278,"featured_media":0,"parent":22,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-25","page","type-page","status-publish","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Classroom Support | Information Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/it\/services\/classroom-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Classroom Support | Information Technology\" \/>\n<meta property=\"og:description\" content=\"Service Hours Monday &#8211; Friday, 7:00 AM &#8211; 5:00 PM (with limited support an hour before\/after dependent upon staffing) Provided by The Classroom Services\u00a0Team Associated Fees Most services are provided at no cost for School of Medicine faculty and staff as well as groups reserving our spaces. 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