{"id":93,"date":"2010-01-29T18:25:00","date_gmt":"2010-01-29T23:25:00","guid":{"rendered":"https:\/\/med.sites.unc.edu\/it\/ois\/"},"modified":"2026-03-30T10:43:05","modified_gmt":"2026-03-30T14:43:05","slug":"ois","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/it\/","title":{"rendered":"School of Medicine IT"},"content":{"rendered":"<div class=\"row\">\n<div class=\"container\">\n<div class=\"col-xs-12 col-sm-12 col-md-6 col-lg-6\" data-sal=\"slide-right\" data-sal-duration=\"1800\" data-sal-delay=\"180\" data-sal-easing=\"fade\">\n<section class=\"widget directory nav_menu-2 widget_nav_menu amr_widget\"><h3>I want to&#8230;<\/h3><ul id=\"menu-i-want-to\" class=\"menu\"><li class=\"menu-work-remotely\"><a href=\"https:\/\/www.med.unc.edu\/it\/work-remotely\/\">Work Remotely<\/a><\/li>\n<li class=\"menu-see-computer-equipment-recommendations\"><a href=\"https:\/\/www.med.unc.edu\/it\/services\/end-user-support\/workforce-technology-office-equipment-recommendations\/\">See Computer Equipment Recommendations<\/a><\/li>\n<li class=\"menu-set-up-a-web-conference-zoom\"><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/\">Set up a Web Conference (Zoom)<\/a><\/li>\n<li class=\"menu-schedule-walk-in-appointment\"><a href=\"https:\/\/www.med.unc.edu\/it\/schedule-walk-in\/\">Schedule Walk-In Appointment<\/a><\/li>\n<li class=\"menu-configure-vpn\"><a href=\"https:\/\/help.unc.edu\/sp?id=kb_category&#038;kb_category=08d59252dbfabb006cf4710439961971&#038;kb_id=dfc19531bf2021003f07e2c1ac0739ab\">Configure VPN<\/a><\/li>\n<li class=\"menu-access-email\"><a href=\"https:\/\/www.med.unc.edu\/it\/guide\/email\/\">Access Email<\/a><\/li>\n<li class=\"menu-set-up-two-step-verification\"><a href=\"https:\/\/www.med.unc.edu\/it\/guide\/applications\/two-step-verification\/\">Set-up Two-step Verification<\/a><\/li>\n<li class=\"menu-connect-to-the-network\"><a href=\"https:\/\/www.med.unc.edu\/it\/guide\/connect-to-som-network\/\">Connect to the Network<\/a><\/li>\n<li class=\"menu-reset-my-password\"><a href=\"https:\/\/onyen.unc.edu\">Reset my Password<\/a><\/li>\n<li class=\"menu-download-software\"><a href=\"http:\/\/software.sites.unc.edu\/shareware\/\">Download Software<\/a><\/li>\n<li class=\"menu-access-online-training-linkedin-learning\"><a href=\"https:\/\/software.sites.unc.edu\/linkedin\/\">Access Online Training (LinkedIn Learning)<\/a><\/li>\n<li class=\"menu-get-it-training\"><a href=\"https:\/\/www.med.unc.edu\/it\/training\/\">Get IT Training<\/a><\/li>\n<li class=\"menu-book-a-room\"><a href=\"https:\/\/www.med.unc.edu\/it\/services\/room-reservations\/\">Book a Room<\/a><\/li>\n<li class=\"menu-take-hipaa-training\"><a href=\"https:\/\/www.med.unc.edu\/security\/hipaa\/hipaa-train\/\">Take HIPAA Training<\/a><\/li>\n<li class=\"menu-create-a-website\"><a href=\"https:\/\/www.med.unc.edu\/it\/guide\/create-a-website\/\">Create a Website<\/a><\/li>\n<\/ul><\/section>\n<h2 class=\"icon fa-calendar\">Upcoming Events<\/h2>\n<p><!--[do_widget id=tribe-events-adv-list-widget-2]-->\n<div class=\"event-calendar\">\n<\/div>\n\n\n<\/div>\n<div class=\"col-xs-12 col-sm-12 col-md-6 col-lg-6\" data-sal=\"slide-left\" data-sal-duration=\"1800\" data-sal-delay=\"180\" data-sal-easing=\"fade\">\n<h2 class=\"icon fa-signal\">System Status<\/h2>\n<div class=\"system-status\"><h3>System Status<\/h3><div class=\"meta-status\"><a href=\"https:\/\/itsstatus.unc.edu\"><span class=\"color-dot\"><\/span><span class=\"color-description\"><\/span><\/a><\/div><span class=\"status-history\">View <a href=\"https:\/\/itsstatus.unc.edu\/\">System Status<\/a> and <a href=\"https:\/\/itsstatus.unc.edu\/#past-incidents\">History<\/a><\/span><\/div>\n<h2 class=\"icon fa-newspaper-o\">Latest News<\/h2>\n<som-cell 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14:15:20&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/www.med.unc.edu\\\/it\\\/cell\\\/it-news-new\\\/&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;somcell&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;}\" 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**** NOTIFICATION CODE FOR FEATURED CONTENT AREA ****\n[notification type=\"alert-danger\" close=\"false\" ]\n\n\n<div style=\"text-align:center\">Note: The University will be closed from 5pm on Friday 12\/22 through Monday, 1\/1 and will resume normal operations on Tuesday 1\/2.\nSchool of Medicine IT will monitor systems and address critical outages, but support services will otherwise be unavailable during the University's winter break closure.<\/div>\n\n\n[\/notification]\n\n[notification type=\"alert-danger\" close=\"false\" ]\n\n\n<div style=\"text-align:center\">Note: School of Medicine IT will be closed the <strong>afternoon of Wednesday, March 6<\/strong> for a staff retreat. For urgent IT issues, please call 919-962-HELP.<\/div>\n\n\n[notification type=\"alert-danger\" close=\"false\" ]\n\n\n<div style=\"text-align:center\">Note: School of Medicine IT support services will be unavailable from <strong>11 AM through the end of the day Wednesday, February 26th<\/strong> for a staff retreat. Tickets submitted during that time will be reviewed during normal operations the following morning. For urgent IT issues, please call 919-962-HELP.<\/div>\n\n\n[\/notification]\n\n********** --><\/p>\n<p><!-- **** NOTIFICATION CODE FOR REMOTE FIRST SUPPORT STRATEGY ****\n\n\n<div class=\"alert alert-info home-covid-dropdown\" style=\"margin-bottom: 0;\">\n\n\n<h4 style=\"text-align: center;margin-bottom: 0;\"><strong>\u201cRemote First\u201d Support Strategy<\/strong><\/h4>\n\n\n<span style=\"margin-left: auto; margin-right: auto; text-align: center;\" class=\"collapseomatic colomat-visited home-covid-dropdown\" id=\"id5eea0eaf4c40f\" tabindex=\"0\" title=\"Read More\">Read More<\/span>\n\n\n<div id=\"target-id5eea0eaf4c40f\" class=\"collapseomatic_content\" style=\"border-left: 0;\">\n\n\n<div class=\"container\">\n\n\n<p class=\"lead\">In order to help ensure the safety of our staff and our community, School of Medicine IT is currently responding to support requests in a way that reduces the risk of exposure to COVID-19 as much as possible.  During this time, we will operate with a \u201cremote first\u201d strategy, meaning we will do everything we can to meet your needs remotely.<\/p>\n\n\n\n\n<p class=\"lead\">School of Medicine IT has access to a wide range of remote support tools and often has more capabilities to help through these tools than we would in a face to face setting.  If we have exhausted our remote support options, we will do everything we can to meet you in your physical location with a scheduled appointment and solve your issue in a more traditional way.  However, due to our reduced onsite capacity, a School of Medicine IT staff member may not be immediately available.<\/p>\n\n\n\n\n<p class=\"lead\">Please know that School of Medicine IT is here to help you and that we pride ourselves on our customer service and our ability to solve your technical challenges.  We appreciate your patience as we all do our best to navigate these challenging times.<\/p>\n\n\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n********** --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Upcoming Events System Status Latest News<\/p>\n","protected":false},"author":56553,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"templates\/front-page.php","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-93","page","type-page","status-publish","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>School of Medicine IT | Information Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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