{"id":9609,"date":"2020-01-28T12:57:38","date_gmt":"2020-01-28T17:57:38","guid":{"rendered":"https:\/\/www.med.unc.edu\/it\/?page_id=9609"},"modified":"2025-08-04T10:39:49","modified_gmt":"2025-08-04T14:39:49","slug":"student-systems-support","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/it\/services\/student-systems-support\/","title":{"rendered":"Student Systems Support"},"content":{"rendered":"<h4><a href=\"https:\/\/www.med.unc.edu\/studenttechguide\/\">Other IT Resources for the MD Program<\/a><\/h4>\n<h4><a href=\"https:\/\/www.med.unc.edu\/it\/training\/organizer\/student-systems-support\/\">Upcoming Student Systems Support Trainings<\/a><\/h4>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-12 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<div class=\" row clearfix\" id=\"unc-cards-0\">\n\n<div class=\"col-xs-12 col-sm-4 col-lg-4 col-xs-none element-animation \">\n\n    \n    <a href=\"https:\/\/www.med.unc.edu\/studenttechguide\/\">\n\n    \n        <div class=\"card card-0-0\" id=\"card-0-0\">\n\n            <div class=\"card-service\">\n\n                <i class=\"fas fa-laptop\"><\/i>\n                <h4>Student Tech Guide<\/h4>\n\n            <\/div>\n\n        <\/div>\n\n    \n    <\/a>\n\n    \n<\/div>\n\n<div class=\"col-xs-12 col-sm-4 col-lg-4 col-xs-none element-animation \">\n\n    \n    <a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-support\/navigate\/\">\n\n    \n        <div class=\"card card-0-1\" id=\"card-0-1\">\n\n            <div class=\"card-service\">\n\n                <i class=\"fas fa-map-signs\"><\/i>\n                <h4>Navigate<\/h4>\n\n            <\/div>\n\n        <\/div>\n\n    \n    <\/a>\n\n    \n<\/div>\n\n<div class=\"col-xs-12 col-sm-4 col-lg-4 col-xs-none element-animation \">\n\n    \n    <a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-software\/sakai\/\">\n\n    \n        <div class=\"card card-0-2\" id=\"card-0-2\">\n\n            <div class=\"card-service\">\n\n                <i class=\"fas fa-server\"><\/i>\n                <h4>Sakai<\/h4>\n\n            <\/div>\n\n        <\/div>\n\n    \n    <\/a>\n\n    \n<\/div>\n\n<div class=\"col-xs-12 col-sm-4 col-lg-4 col-xs-none element-animation \">\n\n    \n    <a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-software\/one45\/\">\n\n    \n        <div class=\"card card-0-3\" id=\"card-0-3\">\n\n            <div class=\"card-service\">\n\n                <i class=\"fas fa-database\"><\/i>\n                <h4>One45<\/h4>\n\n            <\/div>\n\n        <\/div>\n\n    \n    <\/a>\n\n    \n<\/div>\n\n<div class=\"col-xs-12 col-sm-4 col-lg-4 col-xs-none element-animation \">\n\n    \n    <a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-software\/slate\/\">\n\n    \n        <div class=\"card card-0-4\" id=\"card-0-4\">\n\n            <div class=\"card-service\">\n\n                <i class=\"fas fa-print\"><\/i>\n                <h4>SLATE<\/h4>\n\n            <\/div>\n\n        <\/div>\n\n    \n    <\/a>\n\n    \n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<table class=\"table table-bordered\" style=\"width: 100%;\" border=\"0\">\n<tbody>\n<tr style=\"background-color: #efefef;\">\n<td>\n<h2>Other Software<\/h2>\n<\/td>\n<\/tr>\n<tr>\n<td><strong>Antivirus Software<\/strong>: Antivirus software is required to connect to the UNC network. <a href=\"http:\/\/software.sites.unc.edu\/shareware\/#m\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Security Essentials<\/a> (Windows Vista\/7) | <a href=\"http:\/\/software.sites.unc.edu\/shareware\/#m\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft System Center Endpoint Protection (SCEP) Antivirus Client for Mac<\/a><br \/>\n<em>Note: If you are running Windows 8.x you do not need to install Microsoft Security Essentials. Windows Defender is preloaded.<\/em><\/td>\n<\/tr>\n<tr>\n<td><strong>CCI Printing Software<\/strong>: Students and faculty can use their personal devices to send print jobs from anywhere and pick them up in any of the CCI Print Stations across campus.<br \/>\n<a href=\"http:\/\/cci.unc.edu\/new-students\/cci-printing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Information about CCI Printing<\/a> | <a href=\"http:\/\/help.unc.edu\/help\/installing-cci-printing-on-your-cci-laptop\/\" target=\"_blank\" rel=\"noopener noreferrer\">Installation instructions for Windows<\/a> | <a href=\"http:\/\/help.unc.edu\/help\/its-labs-wireless-printing-from-a-mac\/\" target=\"_blank\" rel=\"noopener noreferrer\">Installation instructions for Mac<br \/>\n<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Cisco AnyConnect VPN Client<\/strong>: When off campus, you will need to use a Virtual Private Network (VPN) to access certain on-campus resources. <a href=\"http:\/\/help.unc.edu\/help\/vpn-installation-and-clients\/\" target=\"_blank\" rel=\"noopener noreferrer\">VPN Installation Instructions for Windows and Mac<\/a> (Onyen required)<\/td>\n<\/tr>\n<tr>\n<td><strong>Microsoft Office:<\/strong> Microsoft Office is available to all students and faculty. <a href=\"http:\/\/help.med.unc.edu\/guide\/applications\/student-ms-office-download-instructions\" target=\"_blank\" rel=\"noopener noreferrer\">Download\/Installation instructions for Windows\/Mac<\/a> (Onyen required)<\/td>\n<\/tr>\n<tr>\n<td><strong>Microsoft Outlook<\/strong>: Microsoft Outlook is the recommended and supported email client. <a href=\"https:\/\/help.unc.edu\/help\/exchange-microsoft-outlook-configuration\/\" target=\"_blank\" rel=\"noopener noreferrer\">Installation instructions for Windows\/Mac<br \/>\n<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Wireless Network<\/strong>: Go to <a href=\"http:\/\/wifi.unc.edu\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/wifi.unc.edu<\/a> and follow the instructions to connect to eduroam (on campus only). <a href=\"http:\/\/help.unc.edu\/help\/connecting-to-the-unc-wireless-network\/\" target=\"_blank\" rel=\"noopener noreferrer\">Instructions for connecting to the UNC Wireless Network<\/a>.<\/td>\n<\/tr>\n<tr>\n<td><strong>Wired Network<\/strong>: Each device must be registered for wired access on the <strong>UNC network.<\/strong> Please note that after registering your device on the network it could take up to 30 minutes to have access to the network resources. Also, if your device requires an adapter to connect to a network cable, you must register the adapter to connect to the wired network. <a href=\"https:\/\/help.unc.edu\/help\/connecting-to-the-unc-wired-network\/\" target=\"_blank\" rel=\"noopener noreferrer\">Instructions for Windows\/Mac<\/a> (Onyen required)<\/td>\n<\/tr>\n<tr>\n<td><strong>Network Access Control (NAC) Assessment Agent<\/strong>: This software is required to access the School of Medicine wired network and can be downloaded from the <a href=\"http:\/\/software.sites.unc.edu\/shareware\/#n\" target=\"_blank\" rel=\"noopener noreferrer\">UNC Shareware site<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Other IT Resources for the MD Program Upcoming Student Systems Support Trainings Other Software Antivirus Software: Antivirus software is required to connect to the UNC network. Microsoft Security Essentials (Windows Vista\/7) | Microsoft System Center Endpoint Protection (SCEP) Antivirus Client for Mac Note: If you are running Windows 8.x you do not need to install &hellip; <a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-support\/\" aria-label=\"Read more about Student Systems Support\">Read more<\/a><\/p>\n","protected":false},"author":64010,"featured_media":0,"parent":22,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-9609","page","type-page","status-publish","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Student Systems Support | Information Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Student Systems Support | Information Technology\" \/>\n<meta property=\"og:description\" content=\"Other IT Resources for the MD Program Upcoming Student Systems Support Trainings Other Software Antivirus Software: Antivirus software is required to connect to the UNC network. 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