FAQs
Frequently asked questions are listed and explained below. The contents of this page will evolve as the program goes live and continues to grow. Thank you for your patience as we continue to build on the information provided.For setup assistance, please refer to the Tips for iPad document.
Why can’t I update my apps?- Open the Self-Service App
- Navigate to the Check-In App – click “Reinstall”
All additional apps that you have downloaded to your iPad can be updated through the Apple App store.
Can I add an app on my iPad?
Yes! Make it yours. However, there are space limitations, so it will not hold a lot of media (songs, movies, photos). We strongly suggest you keep it as a professional device, as well.
Can I delete an app on my iPad?
If you try to delete an app that has been installed by the UNC School of Medicine, the app will only temporarily disappear. All student iPads are enrolled in a mobile device manager that helps the School of Medicine push and pull apps to students. Every evening device management system will run an update, ensuring all iPads enrolled have the same configuration. After the update runs, the deleted app will reappear on your iPad.
All additional apps that you have downloaded to your iPad can be deleted and will not reappear after the update.
Sidecar instructions from Apple Support.
If you are using a PC or have an older Mac or iPad, you can consider using Duet Display.
If your device breaks or is non-functional, please submit a Service Now ticket.
If your device breaks or is non-functional, notify somit_sss@med.unc.edu
Unfortunately, you are not able to permanently change the name on your iPad. All student iPads are enrolled in a mobile device manager that helps the School of Medicine keep track of the devices and remote wipe the device if it is lost or stolen. Every evening the device management system will run an update, any changes to the naming convention will be reverted to the original name.
Second Page: In general, these apps are discipline specific and will be used more in your clinical years.
We strongly recommend reviewing the iPad Video tutorials which provide basic tips and guidance on how to use the iPad on specific rotations.
Password manager – LastPass. There is a free version, but probably worth the $12 for an annual subscription. This comes highly recommended.
Essential Anatomy 5 – $25. Thorough, interactive, student-recommended. e-Anatomy app is already on device which is provided by HSL, but a less polished experience. Alternatives are 3D4 apps, Orca Health apps, Visual Anatomy 3D, Virtual Human Body.
ASCCP – Cervical cancer screening guides – $10 app. PDF is free and on device already, so only for heavy users.
MedEquations – $5 – nice interface, thorough yet not obscure. Qx Calculate is on the device and there are also calculators in MedScape. Alternative – MedCalX
Books! – There are many good ones, Bates has a nice $55 version, though there is a not-so-nice free one via HSL. You can search iBooks and find many (i.e. – Brachial Plexus).
Note-taking – On the device is OneNote and the usual note pad. For those who heavily expect to use and organize notes and documents, the best product by far is Evernote, though there are subscription fees/month. Evernote masters can rule the world.
Fitness tracker – consider adding MyFitnessPal or something else to keep you in shape!
Reading app – Pocket and Instapaper are the leaders. These save and store (non-medical) articles for your enjoyment later. Both free.
Office/Productivity – Microsoft and Apple office suite products are free for download, but they are large and slightly slow.
Organization – Wunderlist and Toodledo are both excellent to do list applications.
For general iPad information, please refer to Apple iPad Support.
For video tutorials, please refer to: iPad Video Tutorials.
Information on professionalism with iPad usage can be found in Professionalism and iPad Use.