{"id":2284,"date":"2022-01-11T21:23:14","date_gmt":"2022-01-12T02:23:14","guid":{"rendered":"https:\/\/www.med.unc.edu\/medicine\/divisiontemplate\/?page_id=2284"},"modified":"2022-06-02T09:57:49","modified_gmt":"2022-06-02T13:57:49","slug":"appointments","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/medicine\/infdis\/patient-care\/appointments\/","title":{"rendered":"Appointments"},"content":{"rendered":"

\"\"<\/p>\n

\"\"
Claire Farel, MD, MPH, medical director of UNC\u2019s Infectious Diseases Clinic<\/figcaption><\/figure>\n

The University of North Carolina Infectious Diseases Clinic<\/a> specializes in treating people with infectious diseases such as HIV\/AIDS, TB, other sexually transmitted diseases, and acute and chronic infections. The clinic also provides treatment of infections in returning travelers. Our consult service evaluates a variety of outpatient infectious diseases.<\/p>\n

For Patients<\/h2>\n

All new patients to the UNC ID Clinic are asked to provide personal and insurance information. Please arrive at our clinic prior to your appointment. This time will be used to update any additional information in our system as well as have you complete additional documents (i.e. privacy policy forms, emergency contacts, financial assessments, etc.). An appointment notice will be mailed to you before your appointment date.<\/p>\n

New and existing patients are asked to bring this information with you to your appointment:<\/p>\n

    \n
  1. Your health insurance card (private, Medicaid, Medicare, military, etc.)<\/li>\n
  2. A copy of the pre-authorization form from your insurance company (if required)<\/li>\n
  3. All medications you\u2019re taking (if applicable), or a current list with name, dose, strength, amount and times that you take the medication.<\/li>\n
  4. Your UNC medical record card<\/li>\n<\/ol>\n

    Important Patient Forms<\/a><\/p>\n

    Patient Billing and Insurance<\/h2>\n

    The UNC ID Clinic follows the billing policy of UNC Health Care Systems. Laboratory, x-rays, and pharmacy charges will be billed through UNC Hospitals<\/b>. The examination and treatment provided by the clinic\u2019s medical staff will be billed separately through UNC Faculty Physicians<\/b>.<\/p>\n

    If you have health insurance, the bill will be sent to your insurance company. Please provide proof of insurance to the front desk staff, especially if you have Medicaid and\/or Medicare. Check your insurance information with the front desk staff at each clinic appointment. Always bring your insurance card and\/or updated information with you to every visit. You will be asked for a required co-payment at the time of the visit.<\/p>\n

    If you do not have health insurance, limited assistance programs are available to help with physician and hospital charges, as well as medication payments. These options are available for those who qualify based on a required financial assessment.<\/p>\n

    If you are a patient living with HIV, see our Forms Page<\/a>, for required Ryan White forms.<\/p>\n

    If you have concerns about your financial situation, the financial counselor<\/b> will be happy to assist you.<\/p>\n

    Important Phone Numbers<\/h2>\n

    Emergency:<\/b> 911<\/p>\n

    Appointments:<\/b> 984-974-7198, fax 984-974-4587<\/p>\n

    UNC Hospitals billing department:<\/b> (984) 974-2222 or<\/i> 1-800-594-8624<\/p>\n

    UNC Charity Care:<\/b> (984) 974-2222 or<\/em> (866) 704-5286<\/p>\n

    UNC Pharmacy:<\/b> (984) 974-2374<\/p>\n

    \n

    LINKS OF INTEREST<\/h3>\n