{"id":3149,"date":"2022-07-07T15:51:09","date_gmt":"2022-07-07T19:51:09","guid":{"rendered":"https:\/\/www.med.unc.edu\/patientprivacy\/?page_id=3149"},"modified":"2022-07-07T15:51:09","modified_gmt":"2022-07-07T19:51:09","slug":"marketing-communications","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/","title":{"rendered":"Marketing Communications"},"content":{"rendered":"<p>HIPAA prohibits use of PHI for marketing activities without prior patient authorization.<\/p>\n<p>Marketing means a communication about a product or service that encourages recipients of the communication to purchase or use the product or service. \u00a0Communications for treatment, to describe health-related products or services, and certain healthcare operations are not included. However, authorization is required for treatment and healthcare operations communications where the covered entity receives financial compensation from a third party whose product or service is being marketed. <em>\u00a0See<\/em> UNC Health <a href=\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2018\/09\/Uses-and-Disclosures-of-PHI-for-Marketing.pdf\">Uses and Disclosures of PHI for Marketing Policy<\/a>.<\/p>\n<hr  style=\"margin:30px 0\"class=\" rule-thin osc-rule\" \/>\n<h2>Patient Authorization Required<\/h2>\n<p>As outlined in the <a href=\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2018\/09\/Uses-and-Disclosures-of-PHI-for-Marketing.pdf\">Uses and Disclosures of PHI for Marketing Policy<\/a>, the UNC Health <a href=\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/02\/739s-Authorization-to-Use-or-Disclose-Protected-Health-Information-PHI-for-Education-.pdf\">Use or Disclosure of PHI for Education, Fundraising or Marketing Authorization<\/a> must be signed by the patient before using or disclosing PHI for marketing which includes:<\/p>\n<ol>\n<li>Providing subsidized treatment communications to patients; or<\/li>\n<li>Using or disclosing any information about a patient if the information will be used for marketing purposes, including patient photographs and testimonials.<\/li>\n<\/ol>\n<hr  style=\"margin:30px 0\"class=\" rule-thin osc-rule\" \/>\n<h2>Health-Based Marketing Communications<\/h2>\n<p>If UNC SOM intends to use UNC Health patient information to engage in marketing communications based on the patient\u2019s health status and does not obtain patient authorization, then UNC SOM must include language similar to the following in the communications:<\/p>\n<p>\u201cThis material has been presented to you because [the UNC Health Facility] has determined that the products\/services offered herein would be beneficial to your health, particularly by [insert explanation as to how the product or services relate to the health of the Individual targeted]&#8221;<\/p>\n<p><em>See<\/em> UNC Health <a href=\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2018\/09\/Uses-and-Disclosures-of-PHI-for-Marketing.pdf\">Uses and Disclosures of PHI for Marketing Policy<\/a>.<\/p>\n<hr  style=\"margin:30px 0\"class=\" rule-thin osc-rule\" \/>\n<h2>Business Associate Agreement<\/h2>\n<p>If a covered entity contracts with a third party to perform services (e.g., distribute fundraising materials) on behalf of the covered entity and the third-party will create, receive, transmit, access, or store PHI to perform those services, then a Business Associate Agreement must be obtained.\u00a0 <em>See <\/em>UNC Health <a href=\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2018\/09\/Business-Associates.pdf\">Business Associates Policy<\/a>.<\/p>\n<hr  style=\"margin:30px 0\"class=\" rule-thin osc-rule\" \/>\n<h2><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>HIPAA prohibits use of PHI for marketing activities without prior patient authorization. Marketing means a communication about a product or service that encourages recipients of the communication to purchase or use the product or service. \u00a0Communications for treatment, to describe health-related products or services, and certain healthcare operations are not included. However, authorization is required &hellip; <a href=\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/\" aria-label=\"Read more about Marketing Communications\">Read more<\/a><\/p>\n","protected":false},"author":112015,"featured_media":3176,"parent":3138,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-3149","page","type-page","status-publish","has-post-thumbnail","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marketing Communications - Privacy Office<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marketing Communications - Privacy Office\" \/>\n<meta property=\"og:description\" content=\"HIPAA prohibits use of PHI for marketing activities without prior patient authorization. Marketing means a communication about a product or service that encourages recipients of the communication to purchase or use the product or service. \u00a0Communications for treatment, to describe health-related products or services, and certain healthcare operations are not included. However, authorization is required &hellip; Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/\" \/>\n<meta property=\"og:site_name\" content=\"Privacy Office\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/\",\"url\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/\",\"name\":\"Marketing Communications - Privacy Office\",\"isPartOf\":{\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg\",\"datePublished\":\"2022-07-07T19:51:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#primaryimage\",\"url\":\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg\",\"contentUrl\":\"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg\",\"width\":2560,\"height\":1280,\"caption\":\"Hand turning a switch to select a marketing and communication strategy. Advertising solutions concept.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.med.unc.edu\/patientprivacy\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Topics\",\"item\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Fundraising, Marketing, Informational Newsletter Guidelines\",\"item\":\"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Marketing Communications\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.med.unc.edu\/patientprivacy\/#website\",\"url\":\"https:\/\/www.med.unc.edu\/patientprivacy\/\",\"name\":\"Privacy Office\",\"description\":\"UNC Health Care System\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.med.unc.edu\/patientprivacy\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Marketing Communications - Privacy Office","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/","og_locale":"en_US","og_type":"article","og_title":"Marketing Communications - Privacy Office","og_description":"HIPAA prohibits use of PHI for marketing activities without prior patient authorization. Marketing means a communication about a product or service that encourages recipients of the communication to purchase or use the product or service. \u00a0Communications for treatment, to describe health-related products or services, and certain healthcare operations are not included. However, authorization is required &hellip; Read more","og_url":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/","og_site_name":"Privacy Office","og_image":[{"width":2560,"height":1280,"url":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/","url":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/","name":"Marketing Communications - Privacy Office","isPartOf":{"@id":"https:\/\/www.med.unc.edu\/patientprivacy\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#primaryimage"},"image":{"@id":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#primaryimage"},"thumbnailUrl":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg","datePublished":"2022-07-07T19:51:09+00:00","breadcrumb":{"@id":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#primaryimage","url":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg","contentUrl":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-content\/uploads\/sites\/524\/2022\/06\/Fundraising_Newsletter_secondary-page-scaled.jpeg","width":2560,"height":1280,"caption":"Hand turning a switch to select a marketing and communication strategy. Advertising solutions concept."},{"@type":"BreadcrumbList","@id":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/marketing-communications\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.med.unc.edu\/patientprivacy\/"},{"@type":"ListItem","position":2,"name":"Privacy Topics","item":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/"},{"@type":"ListItem","position":3,"name":"Fundraising, Marketing, Informational Newsletter Guidelines","item":"https:\/\/www.med.unc.edu\/patientprivacy\/privacy-topics\/fundraising-marketing-informational-newsletter-guidelines\/"},{"@type":"ListItem","position":4,"name":"Marketing Communications"}]},{"@type":"WebSite","@id":"https:\/\/www.med.unc.edu\/patientprivacy\/#website","url":"https:\/\/www.med.unc.edu\/patientprivacy\/","name":"Privacy Office","description":"UNC Health Care System","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.med.unc.edu\/patientprivacy\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links_to":[],"_links_to_target":[],"_links":{"self":[{"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/pages\/3149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/users\/112015"}],"replies":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/comments?post=3149"}],"version-history":[{"count":0,"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/pages\/3149\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/pages\/3138"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/media\/3176"}],"wp:attachment":[{"href":"https:\/\/www.med.unc.edu\/patientprivacy\/wp-json\/wp\/v2\/media?parent=3149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}