Patient care at UNC Children's
Provider burnout is a national, complex and systemic issue. Medicine is facing an era of rapid and continuous change in nearly every way: payment models, technology, standards for clinical practice, and consumer driven healthcare. As we navigate in an increasingly stressful environment while attempting to continue the same level of academic productivity, UNC, like all institutions across the country, has witnessed increasing rates of provider burnout. To combat this issue, UNC has adopted the Quadruple Aim: a focus on enhancing patient experience, improving population health, reducing costs, and improving provider work life. The way forward requires novel approaches that integrate and add wellness as a critical metric in our collective performance as an institution. Please visit the Taking Care of Our Own website click here for more information.

Department of Pediatrics Peer-Coaching Pilot Program

Career coaching is a widely used method in multiple business and academic domains that enables individuals to define, create, and achieve their own goals towards success in their field (1). In academic medical centers, several successful coaching programs have demonstrated positive effects for program participants with regards to personal resilience, educational effectiveness, and other domains. One such program at has successfully applied a positive psychology coaching model to assist residents and faculty in their professional development as physicians (2). In 2018, the UNC Department of Pediatrics is launching a pilot program in peer coaching for faculty.

For further information and FAQ, contact Dr. Dick Wardrop at Richard_wardrop@med.unc.edu

Selected References:

1. Gazelle, G., Liebschutz, J.M. & Riess, H. J Gen Intern Med (2015) 30: 508. https://doi.org/10.1007/s11606-014-3144-y

2. Palamara K, Kauffman C, Stone VE, Bazari H, Donelan K. Promoting Success: A Professional Development Coaching Program for Interns in Medicine. J Grad Med Educ. 2015 Dec;7(4):630-7. doi: 10.4300/JGME-D-14-00791.1.

Additional Reading/Resources