{"id":2537,"date":"2017-02-22T14:30:00","date_gmt":"2017-02-22T19:30:00","guid":{"rendered":"https:\/\/med.sites.unc.edu\/phyrehab\/patient-services\/make-an-appointment\/"},"modified":"2025-07-22T10:59:38","modified_gmt":"2025-07-22T14:59:38","slug":"make-an-appointment","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/phyrehab\/patient-services\/make-an-appointment\/","title":{"rendered":"Appointments and Referrals"},"content":{"rendered":"<p><!-- portlet_above --><\/p>\n<p><!-- description --><\/p>\n<h3>How to make an appointment, referral, or call:<\/h3>\n<p>&nbsp;<\/p>\n<h4><strong><span style=\"color: #000000\">Center for Rehabilitation Care:<br \/>\n<\/span><\/strong>(1807 Fordham Blvd, Chapel Hill, NC 27514)<\/h4>\n<p><strong><span style=\"text-decoration: underline\">Phone<\/span>:<\/strong> Please call our Patient Scheduling Line at 984-974-9747 between 8:00 AM and 4:30 PM.<\/p>\n<p><strong><span style=\"text-decoration: underline\">EPIC or UNC Carelink<\/span>:<\/strong><\/p>\n<ul>\n<li>Place an order (referral) for \u201c<b>&#8220;Ambulatory Referral to Physical Med and Rehab\u201d <\/b><\/li>\n<li>For the \u2018Department\u2019 choose <b>\u201cUNC PHYSICAL MEDICINE FORDHAM BLVD CHAPEL HILL\u201d<br \/>\n<\/b><strong><strong>OR <\/strong><\/strong>if this is for the COVID Recovery Clinic the department is: <strong>&#8220;UNC PMR COVID RECOVERY CLINIC CRC CHAPEL HILL&#8221;<\/strong><\/li>\n<li>Department Specialty: <strong><strong>Physical Medicine and Rehabilitation<br \/>\n<\/strong><\/strong><\/li>\n<li>Please also include a diagnosis, reason for referral, and provider&#8217;s name (if applicable).<\/li>\n<li>Medical records can be uploaded with the referral or faxed to <b>984-215-5725.<\/b><\/li>\n<li>For questions, please call <b>984-974-9747<\/b>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"text-decoration: underline\">Concussion Clinic:<\/span><\/strong> Currently, we are not accepting external referrals for concussion at PM&amp;R until February 2026.<\/p>\n<div role=\"tablist\" class=\"panel-group yourcustomclass oscitas-bootstrap-container\" id=\"unc-accordion-0\">\n\n<div class=\"panel panel-default oscitas-bootstrap-container\">\n\n    <div id=\"panel-heading-details-0-0\" class=\"panel-heading oscitas-bootstrap-container\" role=\"tab\">\n\n        <h4 class=\"panel-title oscitas-bootstrap-container\">\n\n            <button class=\"accordion-toggle oscitas-bootstrap-container collapsed\" \n                id = \"button-details-0-0\"\n                data-toggle=\"collapse\"\n                data-parent=\"#unc-accordion-0\"    \n                aria-controls=\"#details-0-0\"  \n                aria-expanded=\"false\" \n                href=\"#details-0-0\">\n                What to Expect at the Center for Rehabilitation Care Visit            <\/button>\n\n        <\/h4>\n\n    <\/div>\n\n    <div id=\"details-0-0\" class=\"panel-collapse collapse out oscitas-bootstrap-container\">\n\n        <div class=\"panel-body oscitas-bootstrap-container\">\n<p><strong><span id=\"page143R_mcid153\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Front Desk Team\/Check In<\/span><span dir=\"ltr\" role=\"presentation\">:<\/span><\/span><\/strong><span id=\"page143R_mcid155\" class=\"markedContent\"><br \/>\n<\/span><\/p>\n<ul>\n<li><span id=\"page143R_mcid155\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Please arrive at least 15 minutes early for your appointment and check in at the <\/span><span dir=\"ltr\" role=\"presentation\">front desk each visit. Complete any necessary paperwork.<\/span><\/span><span id=\"page143R_mcid157\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid157\" class=\"markedContent\"> <span dir=\"ltr\" role=\"presentation\">Your name, date of birth, address, phone number , email address and insurance <\/span><span dir=\"ltr\" role=\"presentation\">information will be confirmed and\/or updated.<\/span><\/span><span id=\"page143R_mcid159\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid159\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">If you want to see a<\/span> <span dir=\"ltr\" role=\"presentation\">financial counselor<\/span><span dir=\"ltr\" role=\"presentation\">, please ask any member of our team. <\/span><\/span><span id=\"page143R_mcid161\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Nursing Care Team<\/span><span dir=\"ltr\" role=\"presentation\">:<\/span><\/span><span id=\"page143R_mcid163\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid163\" class=\"markedContent\"> <span dir=\"ltr\" role=\"presentation\">Your height, weight, blood pressure and \/or pain score will be taken. We may <\/span><span dir=\"ltr\" role=\"presentation\">also review and update your current medicines and allergies for your safety.<\/span><\/span><span id=\"page143R_mcid165\" class=\"markedContent\"><\/span><\/li>\n<\/ul>\n<p><span id=\"page143R_mcid165\" class=\"markedContent\"><strong><span dir=\"ltr\" role=\"presentation\">Care Provider<\/span><span dir=\"ltr\" role=\"presentation\">:<\/span><\/strong><\/span><span id=\"page143R_mcid167\" class=\"markedContent\"><br \/>\n<\/span><\/p>\n<ul>\n<li><span id=\"page143R_mcid167\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">We are a teaching center committed to excellence so a doctor in training may <\/span><span dir=\"ltr\" role=\"presentation\">assist in your care today and see you before your provider sees you.<\/span><\/span><span id=\"page143R_mcid169\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid169\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Your provider will review your medical history.<\/span><\/span><span id=\"page143R_mcid171\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid171\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">You may ask your provider questions about your health. Please remember to <\/span><span dir=\"ltr\" role=\"presentation\">ask for any prescription refills you may need before your next visit.<\/span><\/span><span id=\"page143R_mcid173\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid173\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Your treatment plan and medicines will be updated<\/span><\/span><span id=\"page143R_mcid175\" class=\"markedContent\"><\/span><\/li>\n<\/ul>\n<p><strong><span id=\"page143R_mcid175\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Additional Tests:<\/span><\/span><\/strong><span id=\"page143R_mcid177\" class=\"markedContent\"><\/span><\/p>\n<ul>\n<li><span id=\"page143R_mcid177\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Your provider may order imaging for you. These services are located at the <\/span><span dir=\"ltr\" role=\"presentation\">nearby UNC Hospitals Imaging and Spine Center. If you prefer to have <\/span><span dir=\"ltr\" role=\"presentation\">imaging done elsewhere please let your provider know.<\/span><\/span><span id=\"page143R_mcid179\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid179\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Lab work ordered by your provider can usually be drawn here in our clinic.<\/span><\/span><span id=\"page143R_mcid181\" class=\"markedContent\"><br role=\"presentation\" \/><\/span><\/li>\n<\/ul>\n<p><strong><span id=\"page143R_mcid181\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Front Desk Team\/Check Out<\/span><span dir=\"ltr\" role=\"presentation\">:<\/span><\/span><\/strong><span id=\"page143R_mcid183\" class=\"markedContent\"><\/span><\/p>\n<ul>\n<li><span id=\"page143R_mcid183\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">We try our best to schedule follow up appointments and\/or referrals by your <\/span><span dir=\"ltr\" role=\"presentation\">provider. Reminders will be sent.<\/span><\/span><span id=\"page143R_mcid185\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid185\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">Any payment due for services will be collected at this time.<\/span><\/span><span id=\"page143R_mcid187\" class=\"markedContent\"><\/span><\/li>\n<li><span id=\"page143R_mcid187\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">If you miss clinic appointments without notifying us, you will be asked to get a <\/span><span dir=\"ltr\" role=\"presentation\">new referral from your primary care doctor.<\/span><\/span><span id=\"page143R_mcid189\" class=\"markedContent\"><\/span><span id=\"page143R_mcid191\" class=\"markedContent\"><br role=\"presentation\" \/><\/span><\/li>\n<\/ul>\n<p><span id=\"page143R_mcid191\" class=\"markedContent\"><span dir=\"ltr\" role=\"presentation\">If at any time you would like an update on the status of any of the steps <\/span><span dir=\"ltr\" role=\"presentation\">above, please ask any of our team members for an update.<\/span><\/span><\/p>\n<\/div>\n\n    <\/div>\n        \n<\/div><\/div>\n<p><strong>\u00a0<\/strong><\/p>\n<h4><strong><span style=\"color: #000000\">Spine Center:<\/span><br \/>\n<\/strong>(1350 Raleigh Rd, Chapel Hill, NC 27517)<\/h4>\n<p><strong><span style=\"text-decoration: underline\">Phone<\/span>:<\/strong> Please call the Spine Center&#8217;s Main Line at 984-974-4200.<\/p>\n<p><strong><span style=\"text-decoration: underline\">UNC Epic:<\/span><\/strong><\/p>\n<ul>\n<li>Place an order (referral) for \u201c<strong>Ambulatory referral to Spine Center\u201d<\/strong><\/li>\n<li>After &#8216;Is this a spine referral for&#8217;\u00a0select &#8220;<strong>non-surgical consultation&#8221;<\/strong><\/li>\n<li>Complete required field with previous treatments tried and imaging obtained.<\/li>\n<li>Please also include a diagnosis, reason for referral, and provider\u2019s name (if applicable).<\/li>\n<li>Medical records can be uploaded with the referral or faxed to <strong>984-974-6740<\/strong><\/li>\n<li>For questions, please call\u00a0<strong>984-974-4200<\/strong><\/li>\n<\/ul>\n<h4><\/h4>\n<h4><span style=\"color: #000000\"><strong>Inpatient Rehabilitation:<\/strong><\/span><br \/>\n(430 Waterstone Dr, Hillsborough, NC 27278)<\/h4>\n<p><strong><span style=\"text-decoration: underline\">Phone Numbers<\/span>:<\/strong><\/p>\n<p>Rehab Intake Office: 984-974-0340<br \/>\nNurse&#8217;s Station A: 984-974-5666<\/p>\n<p><strong><u>Fax:<\/u><\/strong><\/p>\n<ul>\n<li>Medical records can be faxed to\u00a0<strong>984-974-6898. <\/strong>Please include H&amp;P, most recent physician progress notes, OT\/PT\/SLP evaluations, most recent therapy notes, and medication records.<\/li>\n<\/ul>\n<p>*<strong>If potential patient is currently at home<\/strong>, an Initial Evaluation with one of our PM&amp;R physicians is required (please see CRC instructions above). Specify interest in <strong>Acute Inpatient Rehabilitation evaluation<\/strong> when making the appointment.<\/p>\n<p><strong><u>UNC Epic<\/u>:<\/strong><\/p>\n<ul>\n<li>Consult Epic orders: <strong>Inpatient consult to Physical Medicine Rehab<\/strong><\/li>\n<li>Referral Epic inbasket: <strong>UNC Medical Center- Inpatient Rehabilitation Facility<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to make an appointment, referral, or call: &nbsp; Center for Rehabilitation Care: (1807 Fordham Blvd, Chapel Hill, NC 27514) Phone: Please call our Patient Scheduling Line at 984-974-9747 between 8:00 AM and 4:30 PM. EPIC or UNC Carelink: Place an order (referral) for \u201c&#8220;Ambulatory Referral to Physical Med and Rehab\u201d For the \u2018Department\u2019 choose &hellip; <a href=\"https:\/\/www.med.unc.edu\/phyrehab\/patient-services\/make-an-appointment\/\" aria-label=\"Read more about Appointments and Referrals\">Read more<\/a><\/p>\n","protected":false},"author":31028,"featured_media":0,"parent":2368,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2537","page","type-page","status-publish","hentry","odd"],"pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Appointments and Referrals | Department of Physical Medicine &amp; Rehabilitation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/phyrehab\/patient-services\/make-an-appointment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Appointments and Referrals | Department of Physical Medicine &amp; Rehabilitation\" \/>\n<meta property=\"og:description\" content=\"How to make an appointment, referral, or call: &nbsp; Center for Rehabilitation Care: (1807 Fordham Blvd, Chapel Hill, NC 27514) Phone: Please call our Patient Scheduling Line at 984-974-9747 between 8:00 AM and 4:30 PM. 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