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We are happy to post IPS and ACT related positions on our website.  Please fill out this job form to have your job added to the list below.  We will post for two months, or until you notify us to remove from website.  Send questions to: bestpractices@med.unc.edu

*These posts are from multiple organizations and may not be associated with UNC or the CECMH, unless otherwise specified.

 

Click on the green + symbol to read position descriptions.

PositionDate postedCityStateApplyDescription
Employment Peer MentorOctober 18, 2021AlbemarleNorth CarolinaTo apply for this job submit an application here: Monarch NC.The Employment Peer Mentor is primarily responsible for supporting people to achieve their personal goals of employment while enhancing the development of their natural supports, as well as coping and self-management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes.

To apply for this position, please visit https://monarch.wd5.myworkdayjobs.com/Monarch
ACTT Team LeaderOctober 18, 2021GastoniaNorth CarolinaTo apply for this job submit an application here: Monarch NC.1. Provide effective oversight, direction, and clinical and administrative supervision to assigned staff/programs.

2. Assume responsibility for hiring, discipline, firing, training, and performance appraisals where appropriate. Ensure programs are fully staffed with qualified, trained employees.

3. Ensure effective hour, day a week, day a year coverage for individuals served as required by program.

4. Build and manage an effective and clinically sound team.

5. Serve as a practicing clinician on assigned Assertive Community Treatment Team and coordinate the activities and services in their assigned area.

6. Lead meetings and disseminate information to other ACTT staff from various sources. Provide support to ACTT staff.

7. Ensure each individual served has an appropriate, clinically-based and culturally sensitive assessment which is the basis for all service provisions.

8. Monitor and assess the quality of services of assigned programs including but not limited to conducting audits of charts, overseeing the peer review process, direct observation of staff, and other activities as deemed appropriate by the Agency Quality Improvement Plan.

9. Assume responsibility for marketing the agency and program by developing appropriate referral sources, and by maintaining positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders. Attend and actively participate in community and agency meetings as assigned.

10. Implement and monitor budgets as requested/directed by supervisor. Manage finances in a fiscally sound manner within the guidelines established by the Chief Clinical Officer, Chief Executive Officer, and the Board.

11. Drive and travel to community locations, various agencies, and other outreach destinations as needed.

12. Monitor medical records management and activities of the Assertive Community Treatment Team to ensure compliance with agency policies, Medicaid, and other requirements.

13. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

14. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

To apply for this position, please visit https://monarch.wd5.myworkdayjobs.com/Monarch
ACTT Substance Abuse ProfessionalOctober 18, 2021LumbertonNorth CarolinaTo apply for this job submit an application here: Monarch NC.The primary responsibilities of the Assertive Community Treatment Team Substance Abuse Professional are to assist and support individuals who are served in the development of skills, behaviors, responsibilities, and supports needed to live, learn, work and be integrated into the community with the greatest possible degree of self-determination and independence.

To apply for this position, please visit https://monarch.wd5.myworkdayjobs.com/Monarch
ACTT TherapistOctober 18, 2021AlbemarleNorth CarolinaTo apply for this job submit an application here: Monarch NC.The primary responsibilities of the Assertive Community Treatment Team Therapist are to assist and support individuals who are served in the development of skills, behaviors, responsibilities, and supports needed to live, learn, work and be integrated into the community with the greatest possible degree of self-determination and independence.

To apply for this position, please visit https://monarch.wd5.myworkdayjobs.com/Monarch
Lead Employment Support ProfessionalOctober 18, 2021ShelbyNorth CarolinaTo apply for this job submit an application here: Monarch NC.This position is responsible for providing clinical, administrative and operational based supervision and guidance to both staff and the individuals they support to enhance the quality of life through services that enable individuals to achieve their personal dreams and goals in work settings that result in good employment outcomes.
CST Team LeaderOctober 18, 2021LumbertonNorth CarolinaTo apply for this job submit an application here: Monarch NC.The primary responsibility of the Community Support Team (CST) Team Leader is to drive the delivery of this service. The Team Leader monitors the delivery of CST to ensure the interventions are provided effectively to help the beneficiary restore community, daily living, personal, social and specific tenancy skills including obtaining and maintaining his or her own housing and develops natural supports, manage their illness, and reduce crises. The Team Leader facilitates a weekly face-to-face team meeting to ensure that the planned support interventions are provided; to allow the CST Staff to briefly discuss the status of all beneficiaries receiving services; problem-solve emerging issues; and plan approaches to intervene and prevent crises. Individuals who function in the capacity of a CST Team Leader will also provide direct and indirect services to the individuals and their families served.

To apply for this position, please visit https://monarch.wd5.myworkdayjobs.com/Monarch
IPS Employment Specialist – Wilkes CenterJune 30, 2021North WilkesboroNorth CarolinaTo apply for this job submit an application here: Daymark Recovery Services.Summary:

Responsible for:

Developing the PCP or Employment Plan for individuals assigned.

Collaborating with EPMs, behavioral health providers, families, natural supports, housing, transportation, and other community service providers who support the individual.

Coordinating services and assuring person-centeredness in the service planning process.

Developing relationships with employers by learning about their businesses, hiring practice and preferences, and business priorities.

Education and/or Experience: Prefer Bachelors Degree in Social Work, Counseling or other relevent field or have equivalent experience with certification. May be a QMHP; an Associate Professional (MH) or a Certified Employment Support Professional (CESP) and has the required experience serving the MH/SA population.
Employment Support ProfessionalJune 11, 2021High PointNorth CarolinaTo apply for this job email your details to angela.canada@rhanet.orgOur ideal candidate can excel at the following job-related responsibilities

Clinical team integration (with Employment Support Professionals as members of a clinical team); participate in ongoing collaboration with client’s treatment team for clinical consultation, employment plan or for the development of behavioral health support services.

Assist clients in making the decision as to whether they will disclose their disability to an employer, ensuring that individuals have all necessary information available on the potential ramifications of their choices, and promoting their preferences and self-determination.

Provide support for individuals in a variety of ways such as vocational assessment, job development, training, technical assistance, monitoring safety conditions, transportation and follow – along support.

Receive, review, process, file and/or submit a variety of documents and reports and electronic files on client’s including time studies, performance ratings, time sheets, data sheets, production sheets, professional contact sheets, accident reports, client satisfaction surveys, etc.

Establish a job matrix (accounts) to support employment interest expressed by clients served. Engage clients and assist them in identifying areas of employment interest.

Provide ongoing individual support and encouragement to clients.

Match job seeking clients and employers using a variety of professional job placement and job development skills.

Provide follow along supports and retention services including on site job coaching to ensure client success and employer satisfaction.

Provide ongoing client vocational assessment, developing client employment goals and job support plans.

Maintain accurate, clinically sound, and up-to-date documentation as required associated with billing, assessment, treatment, person’s progress, clinical team and other activities.

Completes observations of service users in all of their settings, (i.e. school, home, community, etc.) to ensure that all policies, procedures, and program data are in place and being implemented correctly.

Works closely with other clinical/professional staff to maintain communication and provide feedback, standard procedures, expedite employment plan implementation.

Assist clients in obtaining information about benefits and how they are impacted by the client’s employment.

Provide education/support to employers as agreed upon with clients.

Participate as a member of a supported employment team consisting of a clinical director, peer support staff and mental health professionals. Engage clients and assist them in identifying areas of employment interest.
Document results of observations, consultations, and meetings to address client-related issues.

Completes NCTOPPS and Utilization Reviews.

Stays updated on RHA policies and procedures, service manuals, IPRS guidelines and other regulations.

Draft responses to and implement changes brought about by Quality Assurance audits and/or other regulatory agencies. Maintains all services in compliance with IPRS regulations without condition level deficiencies.

Monitors and ensures the protection of service users’ rights on an on-going basis.

Follow MHDDSAS regulations and guidelines for supported employment.

Assist in conducting screening and assessment procedures with individuals.

Train, oversee and direct the activities of individuals while performing job duties.

Work as liaison between the employer and employee to ensure needs are met.

Provide support for individuals in a variety of ways such as assessment, job development, training, technical assistance, monitoring safety conditions, providing transportation and follow – along support.

Establish and maintain good relationships with various individuals and agencies including area supervisors, referring agencies, VR counselors, parents/guardians, case workers, employers, etc.

Receive, review, process, file and/or submit a variety of documents and reports and electronic files on individuals including time studies, performance ratings, time sheets, data sheets, production sheets, professional contact sheets, accident reports, client satisfaction surveys, etc.

Prefer a Bachelor’s Degree in a human services field from an accredited college or university and at least 1 year of experience working with intellectually developmentally disabled persons, mental health, substance abuse,, or a Minimum of 2 years’ experience in recruiting and job placement, or an equivalent combination of education and experience. Applicant must be able to pass a pre-employment drug-screening exam, and possess a valid Driver’s License.
ACT Team LeadApril 14, 2021Winston-SalemNorth CarolinaTo apply for this job email your details to Britni.Eaton@monarchnc.orgIt’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business. See below job description:

Job Specific Information:
****The ACTT Team Leader position will come with a Sign on Bonus of $1000. $500 will be issued in the first pay period from date of hire and an additional $500 to be issued after 6 months of employment in good standing from date of hire.****
Scheduled Weekly Hours:
40
The Time-Type:
Full time
Job Description:
1. Provide effective oversight, direction, and clinical and administrative supervision to assigned staff/programs.

2. Assume responsibility for hiring, discipline, firing, training, and performance appraisals where appropriate. Ensure programs are fully staffed with qualified, trained employees.

3. Ensure effective hour, day a week, day a year coverage for individuals served as required by program.

4. Build and manage an effective and clinically sound team.

5. Serve as a practicing clinician on assigned Assertive Community Treatment Team and coordinate the activities and services in their assigned area.

6. Lead meetings and disseminate information to other ACTT staff from various sources. Provide support to ACTT staff.

7. Ensure each individual served has an appropriate, clinically-based and culturally sensitive assessment which is the basis for all service provisions.

8. Monitor and assess the quality of services of assigned programs including but not limited to conducting audits of charts, overseeing the peer review process, direct observation of staff, and other activities as deemed appropriate by the Agency Quality Improvement Plan.

9. Assume responsibility for marketing the agency and program by developing appropriate referral sources, and by maintaining positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders. Attend and actively participate in community and agency meetings as assigned.

10. Implement and monitor budgets as requested/directed by supervisor. Manage finances in a fiscally sound manner within the guidelines established by the Chief Clinical Officer, Chief Executive Officer, and the Board.

11. Drive and travel to community locations, various agencies, and other outreach destinations as needed.

12. Monitor medical records management and activities of the Assertive Community Treatment Team to ensure compliance with agency policies, Medicaid, and other requirements.

13. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

14. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

Education:
Masters: Human Services (Required)
Certifications:
LCSW – NC Social Work Certification and Licensure Board, North Carolina Driver License (Valid) – NC Division of Motor Vehicles

$1000 Sign on Bonus *!*
ACT Team LeaderApril 13, 2021RaleighNorth CarolinaTo apply for this job email your details to michelle.king-stamps@eastersealsucp.comEasterseals UCP is excited to announce now accepting job applications for Team Lead with our Assertive Community Treatment Team (ACT) located in Raleigh, NC.

Position Summary:
The ACT Team Leader is a licensed clinician who provides supervision and direction for the program from administrative to clinical operations of the ACT services to community members with Severe and Persistent Mental Illness (SPMI). ACT services which are provided to community members free of charge include vocational and housing support, peer support, mental health counselling, and medication management.
Easterseals UCP, is a non profit organization, which seeks to provide meaningful and exceptional services so that children, adults and families living with disabilities, behavioral health challenges and autism can live, learn, work and play in their communities.
Essential Job Functions:
• Acts as clinical and administrative supervisor of the team, overseeing the operations of the team, providing clinical oversight of services in conjunction with the Psychiatric Care Provider.
• Provide clinical supervision.
• Supervising team members to assure the delivery of best and ethical practices.
• Directly providing services to ACT service individuals.
• Active role in screening referrals and assessing individuals at intake.
• Functions as a lead clinician, therefore working closely with a select group of service individuals
• Modeling behaviors through service provision for the purpose of clinical supervision.
• Participating in person-centered planning meetings.
• Facilitate individual’s natural supports.
• Provides structured face-to-face scheduled therapeutic interventions to provide support and guidance in all areas of functional domains: adaptive, communication, personal care, domestic, psychosocial, problem solving, etc. in preventing, overcoming, or managing the recipient’s level of functioning and enhancing his/her ability to remain in the community.
• Approves timesheets and billing, ensuring accuracy and timeliness
• Successfully participates in the DMH approved ACTT training
• Other duties as assigned

Supervisory Responsibility:
Supervises all ACTT direct service employees
Minimum Education Qualifications:
• A graduate from a college/university with nationally recognized accreditation with a Master’s degree in a related human service field
• Has one year of full-time, post-graduate accumulated MH/DD/SA experience with the population served
• Two years supervisory experience preferred
Minimum Qualifications:
• The team leader shall be a licensed mental health professional holding any of the following licenses: licensed psychologist, licensed psychological associate, licensed clinical social worker (LCSW), licensed clinical mental health counselor (LCMHC), licensed marriage and family therapist (LMFT), licensed psychiatric nurse practitioner, clinical nurse specialist certified as an advanced practice psychiatric clinical nurse specialist
• Must have a strong commitment to the rights and ability of each person with a severe and persistent mental illness to live in normal community residence; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
• Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for individual rights and personal preferences in treatment are essential.
• Must have a valid, unrestricted, state appropriate driver’s license

Benefits the right candidate will receive include health insurance, vision, dental, FSA, flexible schedule, paid time off, 403b retirement plan options
In-Home Therapy Services Team LeaderMarch 3, 2021CharlotteNorth CarolinaTo apply for this job email your details to jobs@monarchnc.orgJob Summary:
The primary responsibility for the In-Home Therapy Services Team Leader is to case-coordinate participants of all ages experiencing psychological difficulties to achieve their personal dreams and goals of restoring what they define as their natural function within the community.

Job Description:
1. Provide direct and indirect services to the individuals and their families while providing leadership to other team members.

2. Conduct clinical interviews with potential participants to aid in identifying presenting problems, assessing mental status and dangerousness, gathering relevant facts of psychosocial history, and assigning accurate diagnoses.

3. Provide individual and family therapy to participants of all ages using person-centered philosophies and best practice models of therapy.

4. Assist people being supported in identifying areas of strengths and needs to develop their own dreams and goals. Develop a person-centered plan with input from other team members. Determine required level and frequency of services and request authorizations from appropriate funding sources.

5. Provide initial and ongoing assessment, evaluate effectiveness of person-centered plan and progress made by person receiving services, participate in team meetings/case reviews with other providers and natural supports as needed.

6. Maintain timely and accurate service documentation in a manner consistent with agency and state/federal law. Complete and submit accurate billing information on time; maintain and ensure comprehensive medical records are kept for each person served.

7. Demonstrate knowledge of and comply with all agency policies and procedures.

8. Maintain positive working relationships within the communities served, including individuals, families, team members, other staff, monitoring and licensing agencies, organizations, and funders.

9. Complete supervisory duties with staff to include but not limited to training, clinical guidance, completion of yearly supervision plan, monthly supervision notes, timesheets, etc.

10. Follow service definition guidelines for services being provided.

11. Drive and travel to community locations, various agencies, and other outreach destinations as assigned.

Qualifications:
1. The ideal candidate has a Master's degree in Social Work, is a fully licensed clinical social worker (LCSW) or is a minimum of 6 months away from becoming a fully licensed. We are also seeking licensed professionals with a solid, clinical knowledge base, strong work ethic and also self-direction.

2. Experience working w/ Adolescent population in a clinical setting required.

3. Supervisory/Management experience highly preferred.

Benefits & Perks:
1. This is a full time position with benefits including medical, dental and vision.

2. Generous PTO.

3. Sign on bonus included.

4. Mileage reimbursement offered.
Intensive In-Home Team LeaderMarch 3, 2021Winston SalemNorth CarolinaTo apply for this job email your details to jobs@monarchnc.orgJob Description Summary:
The Intensive In-Home Team Leader will coordinate with participants of all ages experiencing psychological difficulties to achieve their personal dreams and goals of restoring what they define as their natural function within the community. The Team Leader will also provide direct and indirect services to the individuals and their families while providing leadership to other team members.

Job Description:
1. Conduct clinical interviews with potential participates to aid in identifying presenting problems, assessing mental status and dangerousness, gathering relevant facts of psychosocial history, and assigning accurate diagnoses using all five Axes of the current DSM manual.

2. Provide individual and family therapy to participants of all ages using person-centered philosophies and best practice models of therapy.

3. Assist people being supported in identifying areas of strengths and needs to develop their own dreams and goals. Develop a person-centered plan with input from other team members. Determine required level and frequency of services and request authorizations from appropriate funding sources.

4. Provide initial and ongoing assessment, evaluate effectiveness of person-centered plan and progress made by person receiving services, participate in team meetings/case reviews with other providers and natural supports as needed.

5. Identify and provide emergency crisis services as necessary and respond accordingly; coordinate other services as appropriate. Participate in agency on call structure as First Responder. Facilitate a debriefing session following each crisis event for the purpose of making necessary changes to the PCP or crisis plan in an effort to prevent future occurrences of similar crises.

6. Maintain timely and accurate service documentation in a manner consistent with agency and state/federal law. Complete and submit accurate billing information on time; maintain and ensure comprehensive medical records are kept for each person served.

7. Maintain positive working relationships within the communities served, including individuals, families, team members, other staff, monitoring and licensing agencies, organizations, and funders.

8. Drive and travel extensively to community locations, various agencies, and other outreach destinations. Provide and/or arrange for transportation for people supported as required.

9. Attend and actively participate in meetings and training as required. Maintain licensure in all agency, state and federal training requirements.

10. Demonstrate knowledge of and comply with all agency policies and procedures, as well as licensing board, state, and federal statutes and regulations related to specific program areas.

11. Demonstrate knowledge of emergency procedures and assists in crisis situations.

12. Follow service definition guidelines for services being provided.

13. Complete all other relevant responsibilities as assigned by the supervisor.

Qualifications:
1. Master's degree in social work or human service related field.

2. North Carolina licensure: LCMHC/LCMHC-A or LCSW/LCSW-A

3. Experience working w/ Adolescent population in a clinical setting required

4. Supervisory/Management experience highly preferred.

Benefits & Perks:
1. This is a full time position with benefits including medical, dental and vision.

2. Generous PTO.

3. Sign on bonus included.

4. Mileage reimbursement offered.
Certified Alcohol and Drug CounselorMarch 3, 2021Lumberton or CharlotteNorth CarolinaTo apply for this job email your details to jobs@monarchnc.orgDo you like the challenges, rewards and opportunities that providing high quality mental health care to members in our communities presents, in addition to being empowered and valued by your team members? If, yes, then we want to connect with you! Monarch Behavioral Health is seeking a Certified Alcohol Drug Counselor (CADC) or Licensed Clinical Addiction Specialist (LCAS/LCAS-A) to join our Community Support Team in Lumberton or Enhanced Services Team (ACT/IPS/IIHS in Gastonia and surrounding areas.

The ideal candidates will have a minimum of 2 years of mental health and substance use counseling experience. A bachelor’s degree in a human services related field, reliable transportation to commute, and a LCAS-A or CADC is a must.

Both positions are full time with benefits including: medical, dental, vision and generous PTO. Mileage reimbursement offered.

To apply, please send resume (and include the location of interest in the subject line) to jobs@monarchnc.org.
Supervisor, Hamilton County, TN PACTFebruary 17, 2021ChattanoogaTennesseeTo apply for this job email your details to resumes@mhc-tn.orgMental Health Cooperative

Where We Face Challenges Together. Join us now and share your compassion in a setting that's as unique as you are!

Our Mission: Mental Health Cooperative exists to engage, enlighten, and empower individuals and families with behavioral health issues to live healthier lives. By providing integrated care for the whole person, everyone can experience hope and live a full life in the community.

Our Vision: We believe there is life after diagnosis, and that our challenges do not define who we are.

Employee benefits and perks include:

Health & Dental Insurance
403B Retirement Plan with Employer Match
Paid Holidays, Including Annual Floating Holiday
Competitive Paid Time Off
National Health Service Corps (NHSC) Student Loan Repayment Program participants at sites that qualify
Casual Dress Code
Tuition Reimbursement
Free licensure supervision for LPC/MHSP and LCSW Candidates

Position Summary: Provide leadership, supervision, and support to ACT Team members providing Hamilton County ACT Assertive Community Treatment services to consumers with severe and persistent mental illness.

Act as liaison between MHC and the managed care companies for Hamilton County PACT services.
Act as liaison between MHC and referral sources for Hamilton County PACT team.
Respond to referral requests by reviewing clinical data and completing a clinical assessment.
Participate in after-hours on-call rotation, providing support during crisis episodes to consumers enrolled in Hamilton County PACT services.
Assist with completion of outcomes data tracking for Hamilton County PACT services.
Maintain relationships with referral sources and community organizations (homeless services, emergency departments, inpatient facilities, law enforcement, and criminal justice facilities).
Provide care management services to a partial caseload of Hamilton County PACT consumers.
Participate in all ACT Model fidelity monitoring activities
All duties associated with Supervisor, Care Management (see below).
All duties associated with Care Manager (see below).


Supervisor, Care Management Responsibilities:

Supervise care management teams and provide appropriate clinical and administrative recommendation.
Ensure program protocols/policies and procedures are carried out.
Conduct planning sessions and meetings with team as required by the Agency
and as needed.

Coordinate prompt assignments of consumers to care managers and ensure appropriate contact.
Promptly address team concerns and work to obtain resolution.
Responsible for on-site consulting with Office Coordinator, Program Manager, and Care Managers as needed or assigned.
Provide support and consultation for care managers with consumers in crisis situations.
Ensure consumers are seen upon admission and discharge from the hospital, diversion services, or residential treatment facilities.
Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
Review care management documentation to ensure this documentation is individualized and meets consumer’s needs and shows medical necessity for continued service.
Ensure consumers are provided efficient transitions within the Agency and in the community.
Assist care manager with referral and linkage to community resources and advocate for consumers when necessary.
Meet regularly with Program Manager and/or Program Director for supervision (individual and/or group).
Work closely with team nurse to coordinate care coordination, health promotion, and transitional care activities to ensure outcomes and promotion of overall health.
Attend regular Supervisor’s meeting.
Attend and facilitate team meetings and ensure multi-disciplinary approach. Ensure appropriate documentation for these meetings.
Counsel care managers on performance and complete scheduled performance appraisals. Ensure care management staff completes scheduled performance appraisals distributed by Human Resources.
Collect and monitor completion of clinical documentation as outlined in Agency policy and procedures, (i.e., hospital, 90-day housing review, etc.).
Collect and review all appropriate documentation for payroll and financial reimbursement and submit to Accounting Department in a timely manner.
Interpret necessary agency reports, use them to monitor outcomes of assigned care managers as outlined in Agency policy and procedure manual.
Provide individual supervision of assigned Care Managers and maintain supervision records in accordance with Agency and BHO standards. Supervision includes but not limited to in-office meetings, ride-alongs, and chart audits.
Assist in the hiring of Care Management staff.
Ensure timely and appropriate documentation as required by the Agency.
Develop and maintain community relations through prompt follow-up with contacts.


Care Manager Responsibilities:

Continual assessment of consumers’ physical and behavioral needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
Ensure efficient transition of consumers when needed within the Agency and the community.
Meet productivity standards as indicated in the Policies and Procedures.
Meet regularly with Care Management Supervisor (individual and group).
Attend team meetings as scheduled. Follow-up with the plan(s) developed in each meeting.
Facilitate education of consumer and/or involved collaterals to psychiatric and medical diagnosis and appropriate treatment options.
Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions
Develop and maintain relationships within family unit and friends.
Ensure timely and appropriate documentation as required by the Agency.
Develop and maintain community relations through prompt follow through with contacts.
Provide care coordination, health promotion, and transitional care activities to consumers as needed to assist with closing gaps in care and promoting overall health.


Other Responsibilities:

Responsible for attending all mandatory in-services, continuing education and annual health requirements
Comply with all Corporate Compliance policies, practices and procedures
Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director

Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator
Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Participate in proactive team efforts to achieve departmental and company goals
Collaborate with the HamcoACT evaluation team in successfully implementing evaluation protocols and procedures
Comply with all SAMHSA data collection and reporting requirements
Perform other duties as assigned
Provide leadership to others through example and sharing of knowledge/skill
Follow all policies and procedures set by the Agency


Essential Skills and Experience:

Master’s degree (M.A., M.S.) in health-related field of counseling, psychology, or social work preferred
Licensed or license eligible preferred.


Essential Requirements for the Position:

Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance


Core Competencies:

Leadership Skills

Ability to lead by example
Motivational skills
Timely decision-making and decision-quality skills
Coaching/Mentoring skills
Team-building skills (creates strong morale, defines success in terms of the whole team, etc.)
Accountability

Proactive in management of discharge rate for team
Proactive in management of rate of staff turnover for team
For self and to peers in effort to meet department/agency goals
Support data collection efforts at baseline and follow-up
Prioritization

Meet deadlines
Prepared for meetings
Task completion
Organization
Plan for time off
Time management
Self-Disciplined
Communication

Within team, within department, across departments
Ability to get messages across that have the desired effect
Verbal and written skills
Informative: provide the information people need to know to do their jobs
Problem Solving Skills

Timely conflict resolution skills
Crisis management skills
Uses data/logic/methods to solve problems with effective solutions
Can identify hidden problems
Looks beyond the obvious and doesn’t stop at first answers
Reporting to this Position:

Mental Health Specialist, PACT
Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work environment: The noise level in the work environment is usually moderate.
Essential requirements for the position:

Valid Tennessee Driver’s License

Acceptable Motor Vehicle Report (MVR)

"F" Endorsement

Acceptable Criminal Background Investigation

Personal Automobile Insurance

Transportation that seats 4 people

Cell Phone

EOE

INDLP
ACT Team LeaderOctober 8, 2020WilmingtonNorth CarolinaTo apply for this job email your details to rkaczynski@pamentalhealth.comLooking for a career at a great agency located in the NC Coast? Supporting adults with SPMI in their recovery to live their best lives, Physician Alliance for Mental Health is an award-winning, community mental health agency providing a spectrum of evidence-based practices. We are hiring for an Assertive Community Treatment Team Lead for New Hanover, Brunswick and Pender Counties whose primary responsibilities are to provide clinical leadership and oversight, in collaboration with the psychiatric care provider, to the ACT program, and supervise and manage the team operations and staffing. The team lead must be a licensed mental health practitioner with at least 3 years experience working with the SPMI population (at least 2 years must be post-masters degree).
ACTT Substance Abuse Professional-$$$ Sign on Bonus!October 8, 2020Winston SalemNorth CarolinaApply by sending your resume to jobs@monarchnc.org. Please reference R2792 ACTT SAP in the subject line.Do you like the challenges, rewards and opportunities that providing high quality mental health care to members in our communities presents, in addition to being empowered and valued by your team members? Since 1958, Monarch has been providing innovative support and trauma informed care to people with I/DD, mental illness and substance use disorders. We are offering a rewarding opportunity for licensed Substance Abuse Counselor to join our assertive community treatment team (ACTT) in Forsyth county. If you are organized, passionate about the field of mental/behavioral health and welcome professional development, please review more details below and apply by sending your resume to jobs@monarchnc.org. Please reference R2792 ACTT SAP in the subject line.

Job Description:
. Provide service coordination for individual with mental health and substance abuse issues and is responsible for developing, with the other team members, the overall service plan.

2. Assist in the development of natural support networks. Individual and group supportive counseling, monitoring of symptoms and medications, linking the individual supported to the appropriate services, agencies and supports in the community, monitoring their development of appropriate behaviors in his/her home and other community settings, teaching the individual supported skills necessary for independent community living and facilitating them in the practice and transfer of these skills to his/her environment, providing support to his/her family.

3. Assume responsibility for writing, implementing, evaluating, and revising Person Centered Plan and overall treatment goals and service plans that are based on evaluations and recommendations from assessments by various professionals and input from the individual supported.

4. Function as a member of a multi-disciplinary team to develop and implement treatment goals.

5. Facilitate training of independent living skills, establish access to community services and agencies, assist individuals in establishing support networks in the community and assess individual needs on a daily basis.

6. Coordinate services with the program, staff, inpatient facilities, and detoxification facilities and establish linkage to residential programs, self-help programs and community resources.

7. Review treatment progress and monitor and provide continuous consultation with other Assertive Community Treatment Team staff and community agencies to ensure the consistent therapeutic management of the individual’s needs.

8. Act as liaison with the program after hours staff on a daily basis through exchange of participant information; briefly detailing the presenting problem and after hours plans for the individuals being served by the Assertive Community Treatment Team.

9. Meet regularly with the other Assertive Community Treatment Team members to formulate and disseminate information and be available by telephone and/or pager. Meet regularly to review the total caseload, problem-solve, develop plans, and determine daily duty assignments.

10. Complete an intake assessment including: medical history, general physical condition, alcohol and drug histories and current use, educational issues, family structure and relationships, vocational history and goals, legal history and issues, psychiatric history (including, onset, course, effect of illness, treatment history, medication history risk behaviors).

11. Ensure immediate and appropriate interventions are provided in response to changes in mental status which may put individual at risk.

12. Documents participant activities consistent with the service records manual. Write an event note that reflects participant activities, goals, interventions, and outcomes.

13. Developing service plans and/or person-centered plans as appropriate, and screens referrals in coordination with the other Assertive Community Treatment Team members.

14. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

15. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

16. Follow service definition guidelines for services being provided.

17. Complete all other relevant responsibilities as assigned by the supervisor.

18. Driving and travel may be required.

Minimum Requirements:
1. Bachelors degree from an accredited university.

2. LCAS in good standing in North Carolina.

3. Valid driver’s license in good standing.

Monarch offers vision, medical and dental benefits and generous PTO!

***This position also includes a sign on bonus of $500 total. The first $250 will be issued during the first pay period after date of hire. The second $250 will be issued after 6 months of gainful employment. This bonus is subject to tax.***
ACTT Assistant Team Leader-$500 Sign on Bonus!October 8, 2020Winston SalemNorth CarolinaApply by sending your resume to jobs@monarchnc.org. Please reference R2848 ACTT Assistant Team Leader in the subject line.Do you like the challenges, rewards and opportunities that providing high quality mental health care to members in our communities presents, in addition to being empowered and valued by your team members? Since 1958, Monarch has been providing innovative support and trauma informed care to people with I/DD, mental illness and substance use disorders. We offer a rewarding opportunity for licensed LCSW or LPC join our assertive community treatment teams as an Assistant Team Leader. If you have a can do attitude, are passionate about the field of mental/behavioral health and welcome professional development, please review more details below and apply by sending your resume to jobs@monarchnc.org and reference R2848 ACTT Assistant Team Leader in the subject line.

Job Summary:
The primary responsibilities of the Assertive Community Treatment Team Assistant Team Leader is to assist the Team Leader in managing all clinical and operational aspects of the ACT Team to ensure team goals are met. This position will assist the Team Leader in guiding, directing and evaluating each assigned team member to ensure excellent, courteous, helpful, and respectful service. This position will also directly assist and support individuals who are served in the development of skills, behaviors, responsibilities, and supports needed to live, learn, work and be integrated into the community with the greatest possible degree of self-determination and independence.

Job Description:
• Assist with providing effective oversight, direction, and administrative and clinical supervision to assigned staff/programs.
• Participate in hiring, disciplining, firing, training, and performance appraisals where appropriate/needed. Assist with ensuring that programs are fully staffed with qualified, trained employees as required.
• Assume responsibility for day-to-day staff schedules, coverage and reporting information to the team leader.
• Assume responsibility for monitoring authorizations, Person Centered Plans and all required paperwork and hold staff accountable for submitting required paperwork.
• Schedule and ensure effective 24-hour, 7 day a week, 365 day a year coverage for individuals served as require by program.
• Serve as a practicing clinician on assigned Assertive Community Treatment Team and coordinate the activities and services in assigned area.
• Lead meetings and disseminate information to other ACTT staff from various sources. Provide support to ACTT staff.
• Facilitate training of independent living skills, establish access to community services and agencies, assist individuals in establishing support networks in the community and assess individual needs on a daily basis.
• Coordinate services with the program, staff, inpatient facilities, and detoxification facilities and establish linkage to residential programs, self-help programs and community resources.
• Act as liaison with the program after hours staff on a daily basis through exchange of participant information; briefly detailing the presenting problem and after hours plans for the individuals being served by the Assertive Community Treatment Team.
• Meet regularly with the other Assertive Community Treatment Team members to formulate and disseminate information and be regularly available by telephone and/or pager.
• Document participant activities consistent with the service records manual. Write an event note that reflects participant activities, goals, interventions, and outcomes.
• Develop service plans and/or person-centered plans as appropriate, and screen referrals in coordination with the other Assertive Community Treatment Team members.
• Meet regularly to review the total caseload, problems solve, develop plans, and determine daily duty assignments.
• Assist with assessing and monitoring the quality of services of assigned programs including but not limited to conducting audits of charts, participating in the peer review process, and other activities as deemed appropriate by the Agency Quality Improvement Plan.
• Assume responsibility for marketing the agency and program by developing appropriate referral sources, and by maintaining positive working relationships within the communities served, including individuals, families, staff, monitoring and licensing agencies, organizations, and funders. Attend and actively participate in community and agency meetings as assigned.
• Travel to community locations, various agencies, and other outreach destinations as needed.
• Monitor medical records management and activities of the Assertive Community Treatment Team to ensure compliance with agency policies, Medicaid, and other requirements.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Implement and follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Driving and travel is required.
• To assist team lead with administrative and clinical responsibilities for the team as needed.
• To complete all team lead responsibilities in the absence of a team lead

Minimum requirements:
• Master of Social Work or Human Services related degree from an accredited university.
• LCSW, LPC or LMFT in good standing in North Carolina.

Monarch offers vision, medical and dental benefits and generous paid time off!

***This position also includes a sign on bonus of $500 total. The first $250 will be issued during the first pay period after date of hire. The second $250 will be issued after 6 months of gainful employment. This bonus is subject to tax.***
ACTT Team Leader-$500 sign on Bonus!October 8, 2020Winston SalemNorth CarolinaApply by sending your resume to jobs@monarchnc.org.Do you like the challenges, rewards and opportunities that providing high quality mental health care to members in our communities presents, in addition to being empowered and valued by your team members? Since 1958, Monarch has been providing innovative support and trauma informed care to people with I/DD, mental illness and substance use disorders. We offer a rewarding opportunity for licensed LCSW or LPC join our assertive community treatment teams in Forsyth county. If you are a leader, passionate about the field of mental/behavioral health and welcome professional development, please review more details below and apply by sending your resume to jobs@monarchnc.org.

Job Summary:
The primary responsibilities of the ACTT Team Leader are to guide, direct and evaluate each assigned team to ensure excellent, courteous, helpful, and respectful services.

Job Description:
. Provide effective oversight, direction, and clinical and administrative supervision to assigned staff/programs.

2. Assume responsibility for hiring, discipline, firing, training, and performance appraisals where appropriate. Ensure programs are fully staffed with qualified, trained employees.

3. Ensure effective hour, day a week, day a year coverage for individuals served as required by program.

4. Build and manage an effective and clinically sound team.

5. Serve as a practicing clinician on assigned Assertive Community Treatment Team and coordinate the activities and services in their assigned area.

6. Lead meetings and disseminate information to other ACTT staff from various sources. Provide support to ACTT staff.

7. Ensure each individual served has an appropriate, clinically-based and culturally sensitive assessment which is the basis for all service provisions.

8. Monitor and assess the quality of services of assigned programs including but not limited to conducting audits of charts, overseeing the peer review process, direct observation of staff, and other activities as deemed appropriate by the Agency Quality Improvement Plan.

9. Assume responsibility for marketing the agency and program by developing appropriate referral sources, and by maintaining positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders. Attend and actively participate in community and agency meetings as assigned.

10. Implement and monitor budgets as requested/directed by supervisor. Manage finances in a fiscally sound manner within the guidelines established by the Chief Clinical Officer, Chief Executive Officer, and the Board.

11. Drive and travel to community locations, various agencies, and other outreach destinations as needed.

12. Monitor medical records management and activities of the Assertive Community Treatment Team to ensure compliance with agency policies, Medicaid, and other requirements.

13. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

14. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas

Minimum requirements:
• Master of Social Work or Human Services related degree from an accredited university.
• LCSW, LPC or LMFT in good standing in North Carolina.
• 2 years of previous behavioral health experience with all ages highly preferred.
• Previous experience providing clinical services in a community setting preferred.
• Dual license or additional certification welcomed – LCAS – CADC- CSAC.

Monarch offers vision, medical and dental benefits and generous PTO!

***This position also includes a sign on bonus of $500 total. The first $250 will be issued during the first pay period after date of hire. The second $250 will be issued after 6 months of gainful employment. This bonus is subject to tax.***
Employment Peer MentorSeptember 25, 2020High PointNorth CarolinaTo apply for this job email your details to angela.canada@rhanet.orgThe Certified Peer Specialist (CPS) will follow Supported Employment best practices to provide behavioral health services that foster supportive peer relationships with and among the persons enrolled in supported employment and other related programs. The CPS will demonstrate the ability to engage and serve the consumers enrolled, contribute to the overall success of the supported employment process, and carry out duties with flexibility and an individual focus. In addition, the CPS will complete detailed and accurate case notes and other reports to document program measures. The CPS will conduct peer support groups to assist persons enrolled in supported employment to realize their personal goals in employment, education and volunteer opportunities. The CPS will report directly to the Supported Employment Team Leader, (Employment Service Coordinator) on all matters pertinent to the successful obtainment of program goals and standards.

Education, Licensure, and Experience required for the position include:
Bachelor’s degree preferred. Minimum of 2 years’ experience in recruiting and job placement

Physical requirements to perform essential functions of the job included:
Regularly required to lift 10 lbs. Must be able to lift a minimum of 15 lbs. Must be able to pull a minimum of 10 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear.”
Peer MentorAugust 31, 2020AnywhereAnywhereTo apply for this job email your details to alsia.douglas@servicesource.orgUnder supervision of Program Manager or designee, responsible for support of any individual and/or group of clients as outlined in the Employment/Person Centered Plan of Services. Work must be performed according to ServiceSource Inc. policies and the Individual Placement and Support services requirements. Employee shall meet required credentialing qualifications (North Carolina Peer Support Specialist Program), service provision documentation, and professional expectations and have a documented life experience with a mental illness or substance abuse disorder. Work hours vary according to needs of client(s) and may consist of 10-40 hours per week. Position is supervised by Qualified Professional (QP).

Primary Duties

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

These duties and responsibilities will be rated on the Annual Performance Review.

Promote self-determination, recovery, self-advocacy, and self-direction; assisting individuals in identifying strengths, wellness and career/employment goals, setting objectives and identifying barriers
Assist the Employment Support Professional in conjunction with the induvial supported in developing goals and areas of need and assists in developing Individualized Employment Plans
Teach wellness management strategies and self-management plans/tools or use in the workplace and in personal lives
Accurate and timely documentation of encounters and contacts made on behalf of people we support; completes and submits billing documentation as appropriate; maintains comprehensive files. Time management and weekly scheduling of meeting with peers. Peer progress notes turn-in (weekly)
Perform other related duties as assigned
Additional Responsibilities

Establish, develop and maintain positive relationships with families, VR Counselors, Behavioral Health Care Agency Personnel, ServiceSource Personnel and to ensure referral and service coordination. Maintain up-to-date employee information as required for case files and funding sources
Assist individuals in making informed choices about their care and services and other life decisions affecting their illness
Assist with self-help, advocacy, pre-crisis support, and facilitating an individual with speaking with their employer regarding reasonable accommodations for psychiatric disabilities
Engage in various skill building activities for clients such as learning how to maintain stable housing, bill paying (Budgeting), cleaning, organizing belongings, and building social skills/networks according to cultural and personal preferences of the individual and his/her medical needs
Attend treatment team meetings with individual to promote the individual’s use of self-directed advocacy tools; teach individuals techniques for developing PCP’s and/or Employment Plans; how to ask for appropriate services in the community planning process
Link individuals to support groups in the community to learn from other peers, problem solve through work situations, and decrease social isolation
Qualification: Education, Experience, and Certification(s)

High school diploma or general education diploma (GED) required
Certification from North Carolina Peer Support Specialist Program required
Must have documented life experience with a mental illness or substance abuse disorder required
Knowledge of available community resources required
Valid North Carolina driver’s license and good motor vehicle record (MVR) required
Knowledge, Skills and Abilities

Basic academic skills to teach skill building activities and document and maintain required records
Ability to communicate in oral and written form
General knowledge and lived experience, as a recipient or former recipient of services, with a mental illness and/or developmental disability
Ability to be preceptive of client(s) in achieving and maintaining rehabilitative and recovery goals to successfully address employment and daily living goals
Ability to be perceptive of client(s) needs and link to resources and provide training as necessary for employment and attainment of personal goals
Ability to maintain effective working relationships with staff, agencies and business representatives
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to lift 25 pounds regularly and up to 50 pounds intermittently and have the ability to bend stoop and push/pull. Required to spend 50 percent of time walking and 50 percent of time in a sedentary position. Based on the needs of the client, assignments may require physical needs beyond those listed above due to the individuality of the client(s) served- employment related transportation training, mastery of job tasks at various employment sites.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

What We Offer – for Benefit Eligible Employees May Include

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Health coverage for you and your family through Medical, Dental, and Vision plans
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
A generous paid time-off program in which the benefits increase based on your tenure with the company
Employment Development Specialist IAugust 27, 2020FayettevilleNorth CarolinaTo apply for this job email your details to alsia.douglas@servicesource.orgUnder the supervision of the Individual Placement Support Team Lead, the Employment Support Professional (ESP) working the individual Placement and Support (IPS) evidenced based Supported Employment Model, focuses on employment that provides assistance in choosing, acquiring, and maintaining competitive paid employment that has not been achieved or employment that has been interrupted or intermittent. The ESP works closely with the Employment Peer Mentor, Team Lead, Alliance Behavioral Health Care and Vocational Rehabilitation works quickly in a collaborative, prompt and timely manner to maximize motivation, provide assertive engagement, and a rapid job search approach for individuals in the model.

Primary Duties

The requirements listed below are representative of the knowledge, skill, and abilities required. These duties and responsibilities will be rated on the Annual Performance Review. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Completes Personal Care Plans, Crisis Plan, Career Profile, Releases, NC TOPPPS, VR/Intake/Work Plan and provides information about Social Security Work Incentives
Provide systemic Job Development by spending 65% of their time visiting employers, who are selected based on job seeker preferences, to learn about their business needs and hiring preferences.
Conducts at least 6 face-to-face employer contacts per week on behalf of the individual looking for work. Keeps weekly tracking form to document employer contacts
Meets weekly with two Mental Health Treatment Teams to coordinate services, discuss individual and their employment goals with shared decision-making. Attend IPS Steering Committee Meetings, weekly supervision meetings with IPS Team Lead. Collaboration with Vocational Rehabilitation Counselors for purposes of discussing shared individuals at monthly staffing’s
Provide individualized follow along supports to ensure ongoing employment retention and success yet focused on titrating paid supports down and increasing natural and community supports. Provide ongoing career advancement and planning supports that expand opportunities for professional growth, assist with re-enrollment in higher education or credentialing to expand job skills or enhance career development, and assist the individual in monitoring their satisfaction with employment or determining level of interest for advancement with current employer, and/or changing employer for career advancement
Perform related duties and responsibilities as assigned
Additional Responsibilities

Communicate in writing, via phone/email, as well as collaborate in person with Team Lead, Employment Peer Mentor, Rehabilitation Program Director, VR Counselors, Alliance BHC Staff, Two Behavioral Health Providers, Service Source Peers, Consumers, families, natural supports, employers, housing, transportation and other community service providers who support the individuals
Coordinate services and assure person-centered in the service planning process
Develop relationships with employers by learning about their business, hiring preferences and business priorities over multiple visits
Develop the Person-Centered Plan for individuals
Provide critical elements of the Individual Placement Support model to include: career profile, benefits counseling, behavioral health integration, addressing barriers to employment, rapid job search, systematic job development, support with disclosure, job accommodations/assistive technology, follow along supports, career and education development and ongoing skill building and psychiatric rehabilitation
Caseload size not to exceed 20
Qualifications: Educations, Experience, and Certification(s)

A Bachelor’s degree in Human Services, Marketing, Social Work, Psychology, Counseling, Rehabilitation Counseling or an Associate’s degree plus two years of experience working with individuals with disabilities
1-2 years of volunteer, internship, or employment experience relevant to this position
A strong interest in advocating for individuals with disabilities to gain and maintain employment, and achieve independence
Job, internship, and/or volunteer development/placement experience
Flexibility to work evenings and weekends
Valid driver’s license and/or access to reliable transportation when performing work related travel. Eligible drivers must have a good motor vehicle record (MVR).
Proficiency in MS Office Suite software

Preferred Qualifications

Qualified Professional (MH), an Associate Professional (MH), or a Certified Employment Support (CESP) & has the required experience serving MH/SA population
Must possess a bachelor’s degree in Human Services field required, plus a minimum of three (3) years of experience and/or training working with individuals with severe mental illness
Must have a valid North Carolina driver’s license and a good motor vehicle record (MVR)

Knowledge, Skills, and Abilities

Ability to communicate effectively in oral and written form. Ability to establish and maintain effective working relationships with consumers, families, all levels of staff and community agencies
Ability to read and interpret documents such as safety rules, operating/maintenance instructions and procedure manuals
Ability to operate a computer using Windows. Knowledge of Microsoft Office is preferred, particularly: Access, Word and Outlook
Knowledge and application of the evidenced-based model and applicable approaches of employments to include: Customized Employment Self-Employment, Micro-Enterprise, Small Business or Business-Lead Internship Training
A well organized and self-directed individual who is a team player
An intelligent and articulate individual who can relate to people at all levels of the organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standard exists
Physical Demands

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Health coverage for you and your family through Medical, Dental, and Vision plans
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
A generous paid time-off program in which the benefits increase based on your tenure with the company
Employment Development Specialist IAugust 27, 2020FayettevilleNorth CarolinaTo apply for this job email your details to alsia.douglas@servicesource.orgUnder the supervision of the Individual Placement Support Team Lead, the Employment Support Professional (ESP) working the individual Placement and Support (IPS) evidenced based Supported Employment Model, focuses on employment that provides assistance in choosing, acquiring, and maintaining competitive paid employment that has not been achieved or employment that has been interrupted or intermittent. The ESP works closely with the Employment Peer Mentor, Team Lead, Alliance Behavioral Health Care and Vocational Rehabilitation works quickly in a collaborative, prompt and timely manner to maximize motivation, provide assertive engagement, and a rapid job search approach for individuals in the model.

Primary Duties

The requirements listed below are representative of the knowledge, skill, and abilities required. These duties and responsibilities will be rated on the Annual Performance Review. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Completes Personal Care Plans, Crisis Plan, Career Profile, Releases, NC TOPPPS, VR/Intake/Work Plan and provides information about Social Security Work Incentives
Provide systemic Job Development by spending 65% of their time visiting employers, who are selected based on job seeker preferences, to learn about their business needs and hiring preferences.
Conducts at least 6 face-to-face employer contacts per week on behalf of the individual looking for work. Keeps weekly tracking form to document employer contacts
Meets weekly with two Mental Health Treatment Teams to coordinate services, discuss individual and their employment goals with shared decision-making. Attend IPS Steering Committee Meetings, weekly supervision meetings with IPS Team Lead. Collaboration with Vocational Rehabilitation Counselors for purposes of discussing shared individuals at monthly staffing’s
Provide individualized follow along supports to ensure ongoing employment retention and success yet focused on titrating paid supports down and increasing natural and community supports. Provide ongoing career advancement and planning supports that expand opportunities for professional growth, assist with re-enrollment in higher education or credentialing to expand job skills or enhance career development, and assist the individual in monitoring their satisfaction with employment or determining level of interest for advancement with current employer, and/or changing employer for career advancement
Perform related duties and responsibilities as assigned
Additional Responsibilities

Communicate in writing, via phone/email, as well as collaborate in person with Team Lead, Employment Peer Mentor, Rehabilitation Program Director, VR Counselors, Alliance BHC Staff, Two Behavioral Health Providers, Service Source Peers, Consumers, families, natural supports, employers, housing, transportation and other community service providers who support the individuals
Coordinate services and assure person-centered in the service planning process
Develop relationships with employers by learning about their business, hiring preferences and business priorities over multiple visits
Develop the Person-Centered Plan for individuals
Provide critical elements of the Individual Placement Support model to include: career profile, benefits counseling, behavioral health integration, addressing barriers to employment, rapid job search, systematic job development, support with disclosure, job accommodations/assistive technology, follow along supports, career and education development and ongoing skill building and psychiatric rehabilitation
Caseload size not to exceed 20
Qualifications: Educations, Experience, and Certification(s)

A Bachelor’s degree in Human Services, Marketing, Social Work, Psychology, Counseling, Rehabilitation Counseling or an Associate’s degree plus two years of experience working with individuals with disabilities
1-2 years of volunteer, internship, or employment experience relevant to this position
A strong interest in advocating for individuals with disabilities to gain and maintain employment, and achieve independence
Job, internship, and/or volunteer development/placement experience
Flexibility to work evenings and weekends
Valid driver’s license and/or access to reliable transportation when performing work related travel. Eligible drivers must have a good motor vehicle record (MVR).
Proficiency in MS Office Suite software

Preferred Qualifications

Qualified Professional (MH), an Associate Professional (MH), or a Certified Employment Support (CESP) & has the required experience serving MH/SA population
Must possess a bachelor’s degree in Human Services field required, plus a minimum of three (3) years of experience and/or training working with individuals with severe mental illness
Must have a valid North Carolina driver’s license and a good motor vehicle record (MVR)

Knowledge, Skills, and Abilities

Ability to communicate effectively in oral and written form. Ability to establish and maintain effective working relationships with consumers, families, all levels of staff and community agencies
Ability to read and interpret documents such as safety rules, operating/maintenance instructions and procedure manuals
Ability to operate a computer using Windows. Knowledge of Microsoft Office is preferred, particularly: Access, Word and Outlook
Knowledge and application of the evidenced-based model and applicable approaches of employments to include: Customized Employment Self-Employment, Micro-Enterprise, Small Business or Business-Lead Internship Training
A well organized and self-directed individual who is a team player
An intelligent and articulate individual who can relate to people at all levels of the organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standard exists
Physical Demands

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Health coverage for you and your family through Medical, Dental, and Vision plans
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
A generous paid time-off program in which the benefits increase based on your tenure with the company