Integrated Emotional Support Program
Providing Emotional Support for Caregiver Event-Related Trauma
In the wake of adverse patient events, many healthcare professionals experience caregiver event-related trauma.
The Integrated Emotional Support Program is designed to connect healthcare professionals with emotional support resources after adverse patient outcomes. The emotional distress that may be experienced after these events can impact performance, patient safety and quality of care delivery, ability to work in a team, patient satisfaction, retention and absenteeism.
The UNC School of Medicine and UNC Health Care are committed to providing resources to faculty and staff to promote emotional support and wellness. These resources include:
- The Taking Care of Our Own program
- Licensing of the Mayo Clinic designed Well Being Index tool
- Funding for programming including lectures and trainings around wellness promoting activities
- Mindfulness & Self-Compassion Course for Families
- The Integrated Emotional Support Program
The Integrated Emotional Support Program is available to faculty and staff.

Phone: 855.394.5547
Online: guidanceresources.com
If you are a UNC Health Care employee, please use Web ID: UNCHC
If you are a medical student, resident, faculty or SOM employee, please use Web ID: TARHEELS
For more information on additional services provided by the Employee Assistance Program that are not included here, please visit the Employee Assistance Program website.

CISM on-call coordinator Pager: 216.3636
If no response, page the on-call Chaplain: 123.3288
Online: CISM website on the Intranet
The CISM team can also provide emotional support for caregiver trauma that occurs outside of adverse patient events.

Phone: 919.966.5479
Pager: 216.0660

Phone 919.445.0218

Pager: 123.3288
Phone: 984.974.0470
Pager: 123.6880
National Domestic Violence Hotline: 1.800.799.7233
[/toggle]
Learn about Well-Being Program Here
Suicide Prevention Lifeline
(800) 273-8255
https://suicidepreventionlifeline.org