{"id":6350,"date":"2020-04-30T11:14:25","date_gmt":"2020-04-30T15:14:25","guid":{"rendered":"https:\/\/www.med.unc.edu\/psych\/?page_id=6350"},"modified":"2025-07-29T12:19:49","modified_gmt":"2025-07-29T16:19:49","slug":"virtual-care","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/psych\/specialty-care\/virtual-care\/","title":{"rendered":"Virtual Care"},"content":{"rendered":"

What is virtual care?<\/h2>\n

\"\"<\/p>\n

Virtual care.l refers to the use of technology to deliver patient care.\u00a0 When you hear people say \u201ctelepsychiatry\u201d, this refers to the use of technology specifically to deliver behavioral health care.\u00a0 The most important tool in telepsychiatry today is the use of video visits.\u00a0 Video visits allow you to meet with your UNC Psychiatry provider using a secure, internet-based platform from your smartphone, laptop, or desktop computer.\u00a0 It removes the usual barriers that you might have going to appointments in-person, while still maintaining the high-quality of care you expect from UNC Psychiatry.<\/p>\n

 <\/p>\n

Why virtual care and video vists?<\/h2>\n

Video visits have several advantages over in-person appointments.\u00a0 Most importantly, they increase access to Psychiatry care, by allowing patients from anywhere in North Carolina to get the care they need through UNC Psychiatry.\u00a0 By eliminating the need for you to drive to a UNC Psychiatry clinic, it reduces the time you need to set aside for appointments, making it more convenient than in-person appointments.\u00a0 For those without consistent transportation, video visits eliminate that worry.\u00a0 Finally, it allows you to have appointments when you are in a private space at work, reducing time you need to take off from your job.\u00a0 Now, your appointments can more easily be fit in your busy schedule between obligations at work or at home.<\/p>\n

 <\/p>\n

How does it work?<\/h2>\n

The best way to schedule a video visit with UNC Psychiatry is to first log into your My UNC Chart<\/a> account from your smartphone, laptop, or desktop computer.\u00a0 Use of a strong internet\/wi-fi signal is recommended for the best experience.\u00a0 If you are already a UNC Health patient, but do not yet have a My UNC Chart account, fill out this online form<\/a> to request activation of your account.\u00a0 If you are a new patient to UNC Health, please call UNC Psychiatry at 984-974-5217 for instructions on activation of your My UNC Chart account.\u00a0 Once you are logged into My UNC Chart, follow these instructions<\/a> for how to schedule a video visit.<\/p>\n

 <\/p>\n

Prior to your appointment, you will need to log into My UNC Chart<\/a> and complete the \u201cGetting Started\u201d process in order to be ready for your provider at your appointment time.\u00a0 If you have difficulty with any of these steps, please call 888-966-2767 or our clinic lines below.\u00a0 On the day of your appointment, once you complete the \u201cGetting Started\u201d process, you will wait for your provider to join your video session.\u00a0 We recommend you try and find a quiet, private place to have your video visit.<\/p>\n

Adult Outpatient Psychiatry<\/a>:\u00a0(984) 974-5217<\/a><\/p>\n

Child Outpatient Psychiatry<\/a>:\u00a0(984) 974-2199<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

What is virtual care? Virtual care.l refers to the use of technology to deliver patient care.\u00a0 When you hear people say \u201ctelepsychiatry\u201d, this refers to the use of technology specifically to deliver behavioral health care.\u00a0 The most important tool in telepsychiatry today is the use of video visits.\u00a0 Video visits allow you to meet with … Read more<\/a><\/p>\n","protected":false},"author":103208,"featured_media":0,"parent":2263,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-6350","page","type-page","status-publish","hentry","odd"],"acf":[],"yoast_head":"\nVirtual Care | Department of Psychiatry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/psych\/specialty-care\/virtual-care\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virtual Care | Department of Psychiatry\" \/>\n<meta property=\"og:description\" content=\"What is virtual care? 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