Overview of Project TICKER
Pediatric congenital heart disease patients are a high‐risk group of patients that receives care throughout a complex system of hospital units with a number of multidisciplinary care teams. The aim of Project TICKER, Teamwork to Improve Cardiac Kids’ End Results, is to implement a patient- and family‐centered safe practice infrastructure incorporating teamwork training and integrated clinical pathways (ICPs) for pediatric congenital heart disease patients at N.C. Children’s Hospital.
The project involves a partnership among the service units (i.e., pediatric intensive care, children’s intermediate cardiac care, newborn critical care, and the operating room), ancillary support teams (nutrition, pharmacy, patient- and family-centered care specialists, chaplain), medical teams (cardiothoracic surgery, pediatric cardiac anesthesia, cardiology, pediatric critical care, neonatology) and pediatric congenital heart disease patients and their families.
The specific aims of Project TICKER are to (1) implement a robust communication and teamwork foundation for the general care of the inpatient pediatric congenital heart disease service line using a tailored training program, TeamSTEPPS™ and (2) design and implement ICPs for two of the most common congenital heart disease diagnoses using the specific teamwork tools of TeamSTEPPS and evidence‐based standardized care throughout the entire hospital stay.