Several OIS divisions offer varying levels of end-user support. Client Services exists solely for end-user support while other divisions offer end-user support along with many other core functions.
Free ServicesEvery team listed below offers at least 15 minutes of free end-user support. For more information about what each team offers, following the links below.
Fee-For-ServiceSee our current fee structure for end-user support.
Provided by the following teams:
Help Site: help.med.unc.edu
The School of Medicine Help site is a great resource for common end-user support questions. The site includes training and documentation, faqs, and other information technology resources.
General SupportThere are several ways to request support: