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Important To-Dos

During Orientation

When you receive your iPad, there are several actions you need to take immediately upon receipt at the tech support desk.

  • Check to verify all contents are in your iPad Kit. If there are any items missing at that time, please notify the tech support desk before signing off on receipt. We will not be responsible for missing items once you leave the desk.
  • Turn on your iPad and go through the setup process. When asked, you will temporarily use the UNC-Guest-PSK Wi-Fi to complete setup. The passphrase is SpeakFromYourHeart.
  • Once you have completed setup, your initial configuration will begin. Check that the apps shown below have installed or begin to install. This will mean your iPad is good to go!
  • Follow the steps at to switch from the guest network to eduroam. Failure to do so will result in connection problems (due to limited access provided on the guest network), and eventually complete disconnection from the network when the passphrase changes for the fall semester.

After Pickup

  • The items below should be done as soon as possible from home OR on campus after the first day of orientation using the eduroam network. To prevent congestion on the campus network, please do not do the following immediately after getting your iPad.
  • Adjust your time settings to Eastern: The iPad will default to Pacific time zone
  • Login to your Apple ID: You can use your existing Apple ID or create a new one to use with your iPad.
  • Explore the Self Service offerings: While you have access to the App Store to download apps you would like, the Self Service app also has several apps provided by UNC that you may find useful during your studies.
  • Review the iPad Support Page on the Student Tech Guide: You’re here already! Keep going!


  • Student iPads: If you have problems with your iPad or have questions, enter a ticket with the Academic Technology Services team. You can also call our hotline at 919-843-9086.
  • General IT: For other general tech support questions, you can contact the Help Desk by starting a chat or entering a ticket, calling 919-962-HELP, or visiting the new support bar on the second floor of Roper Hall once it opens. (Until Roper Hall opens, you may visit the existing Help Desk at MacNider Hall 137)

Apps Available in Self Service

The Self Service app on your iPad is where you can get the apps that will be important to you as a student. The Self Service will also help keep your iPad up-to-date and secure.

Most Important

Some of the more important apps you may want to get from Self Service include:

AnkiMobile Flashcards AnkiMobile is a favorite among students for studying. In addition to being able to create your own flashcards to study, you can share and receive decks from your classmates, and there are many existing decks out there you can use. The app is available to you for free in Self Service, so be sure to download from there! (In the Apple App Store, there is a charge to download the app.)
Bomgar/Beyond Trust Bomgar is a remote support tool that allows IT to view your screen remotely if you contact us for a support call. You would be e-mailed a code to connect to in the app to show your screen.
Citrix Workspace Citrix Workspace is used to connect to tools in the app portal provided by the clinical sites you work with. You will need to connect to Citrix using instructions provided by the site (UNC Health or otherwise). Some popular tools within Citrix include Epic (direct access to the full software), and UpToDate.
Lockdown Browser Lockdown Browser is needed to complete quizzes on your iPad. To launch a quiz, start from Canvas in a browser (Safari or Chrome), and those apps will launch the Lockdown Browser for you to complete your quiz. The Lockdown Browser will not work within the Canvas App.
Poll Everywhere Poll Everywhere can be used to respond to polls that many faculty have in their lectures.


Other Apps

3D Brain Use your touch screen to rotate and zoom around 29 interactive structures. Discover how each brain region functions, what happens when it is injured, and how it is involved in mental illness. Each detailed structure comes with information on functions, disorders, brain damage, case studies, and links to modern research.
ACEP Toxicology Section Antidote App The Antidote app is a resource for emergency care providers to have easy access to dosing regimens for a variety of medications and antidotes used for common poisonings encountered in emergency medicine. It is a succinct resource designed for quick access that is essential to emergency care providers. It was created by the Toxicology Section of the American College of Emergency Physicians (ACEP), the world’s largest medical association for emergency medicine specialists.
ACP Clinical Guidelines The American College of Physicians (ACP) produces evidence-based clinical practice guidelines, which means that the guidelines follow a rigorous development process and are based on the highest quality scientific evidence. Internal medicine physicians and other clinicians can now access these clinical recommendations in virtually any setting via the ACP Clinical Guidelines app. Available for free, the ACP Clinical Guidelines app includes recommendations from ACP’s clinical practice guidelines and guidance statements. Users can conveniently access clinical recommendations and rationale, summary tables, algorithms, and high value care advice for all currently active ACP guidelines in an easy to read and interactive mobile format.
Adobe Acrobat Reader for PDF Do you often need to work with PDF documents on the go? Get the Adobe Acrobat Reader mobile app, the world’s most trusted PDF reader and PDF editor with more than 635 million installs. Store your files online and read documents anywhere. You can also view, share, annotate, sign documents, and add comments—all in one app without any ads.

With a premium subscription (available to UNC students), you can also edit text and images in scanned PDFs, use the PDF converter to combine, organize and convert to PDF & more.

Adobe Creative Cloud Take Creative Cloud with you to manage your files, perform lightweight edits, install fonts, view tutorials, and discover apps on the go. It’s all on your device, wherever you are.

Access to all Creative Cloud apps and features (for both iPad and Mac/PC) require a premium subscription which is available to UNC students.

Allscripts Pro Allscripts Professional EHR Mobile for the Apple® iPhone™ is a new mobile solution enabling secure, remote access to Allscripts Professional
AnticoagEvaluator Make well-informed decisions on antithrombotic therapy for your non-valvular AF patients with the updated AnticoagEvaluator.
Bishop Scores The Bishop Scores app presents three different scoring schemes which help a clinician decide whether proposed induction of labor is likely to be successful and consider whether cervical ripening is warranted. The three schemes are the classic original Bishop Score from 1964, the Bishop Score with Modifiers from Hughey in 1976, and the recent statistically rigorous Simplified Bishop Score of Laughon in 2011. Discussion, explanations, and references are included.
Brain Anatomy Interactive human neuroanatomy atlas. Lateral surface of human brain, dorsal surface, medial surface, coronal and horizontal sections, brodmann areas. Test what you know.
Canvas Access your Canvas courses on the go and in the classroom with the Canvas Student mobile app!

You must still use Safari or Google Chrome to access quizzes in Canvas to launch the Respondus Browser.

CardioVisual CardioVisual is a health education tool developed by clinicians to help improve patient education. Helping patients understand their health conditions and treatments is critical to ensuring they engage in their own care and achieve better health outcomes. But finding quality, accurate health education resources can be challenging.
CDC Vaccine Schedules Quick access from CDC to ACIP-recommended immunization schedules, complete with footnotes. Intended for healthcare professionals recommending and administering vaccines to infants, children, adolescents, and adults. This app is one of an expanding collection of applications from CDC on a variety of specific topics, each optimized for your mobile device. When your device is connected, content is automatically updated so you have the most up-to-date information.
Cisco AnyConnect (VPN) This is the Cisco Secure Client (including AnyConnect VPN) application for Apple iOS.

For details on connecting to the UNC VPN, visit the VPN Support page.

Cisco Webex Meet Anywhere Anytime, Enjoy a rich meeting experience with integrated audio, high-quality video, and content sharing on the go. Don’t let being away from the office slow your business down. Experience secure, productive meetings from wherever you are. Webex Meetings delivers over 25 billion meetings per month, offering industry-leading video and audio conferencing with sharing, chat, and more. Experience why Webex Meetings is the most trusted video conferencing solution today.
Differential Diagnosis Guide Differential Diagnosis for Chest Imaging, in your pocket. Thoracic Radiology Differential Diagnosis Guide is a convenient way to review differential diagnoses for chest CT findings and discover common CT imaging presentations associated with many diseases. Explore hundreds of diseases and imaging findings using the powerful search tool or browse through countless meticulously curated differential diagnosis lists by alphabetical order or by organ system. Includes over 100 meticulously curated CT images. An invaluable resource for radiologists, residents, fellows, and medical students at an unmatched price.
Duo Mobile Duo Mobile works with Duo Security’s two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

For details on setting up Duo for UNC visit the 2-Step Verification Support Page.

EBM Stats Calc Occasionally in medicine, we really need to “do the math”. This app will help. EBM Stats Calc let’s a clinician do calculations that are hard or impossible to do in one’s head. A clinician can get NNT’s (number needed to treat) from rates, percentages, or raw event and patient numbers. And a clinician can use sensitivity and specificity or likelihood ratios (LR+, LR-) to go from a pretest probability to posttest probability and positive predictive value and negative predictive value.
EFM Guide EFM Guide is a non-commercial quick-reference app for medical trainees (not the lay public). It puts at your fingertips the approach, nomenclature, and management recommendations from the guidelines on electronic fetal monitoring (EFM) from 2008, 2009, and 2010. Each EFM finding and tracing is defined and explained with pictures. Management responses for findings and category interpretations are presented. And the systematic approach to EFM evaluation is reviewed. This app is written and intended for resident & student physician trainees, for nursing and midwifery trainees, and for practicing clinicians.
Epic Haiku Haiku provides authorized clinical users of Epic’s Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. Haiku also supports dictation and In Basket access. Haiku works on both the iPhone and iPod touch.

Haiku provides a limited feature set of Epic. For access to the full Epic records, we recommend using the Epic app link within Citrix.

Epocrates Save time in the prescribing moment!
Eponyms (for Students) Eponyms brings a short description of about 1800 common and obscure medical eponyms (e.g., Rovsing’s sign, Virchow’s node) to your iPhone, iPad or iPod touch. A perfect tool to quickly look up the meaning of any eponym.
Eye Chart Pro OcularCheck is a powerful mobile tool to improve the accessibility of healthcare by empowering individuals and communities to be able to accurately check their vision for free, for signs of myopia and other visual impairments. The app has been developed for use in underserved/rural areas of the world, including features such as: diagnostic accuracy, no internet requirement, auditory guides, high device compatibility, and multilingual optotypes, and more. This aspect allows it to play a unique role in the international public health community.
Formulary Search (Coverage Search) Your single source of reliable and current drug coverage and restriction information. “Need to know if that drug is covered? Are you a prescribing doc and want to select a preferred drug for your patient?” MMIT’s drug status information is updated nightly, ensuring you have the data points needed to guide prescribing decisions for your patients. Quickly understand how every health plan and PBM covers all FDA approved medications in your geography.
GoodRx GoodRx is a free pharmacy coupons app that helps millions of Americans save money on pills, prescription drugs & medical costs. Our coupon finder helps find the best price on affordable prescriptions, medications & drugs you can’t find on other medication apps. GoodRx is a medication app with Rx pharmacy discounts, a medication & pill reminder, medicine tracker & more.

View this Tech Tip on good ways to use GoodRx when working with patients.

Kahoot Play engaging quiz-based games (kahoots) at school, at home and at work, create your own kahoots and learn something new! Kahoot! brings the magic of learning for students, teachers, office superheroes, trivia fans and lifelong learners.

Many faculty use Kahoot in their classes, so you may want to have this handy.

MDCalc Medical Calculators & Decision Support Since 2005, MDCalc has been the leading medical reference for the most relevant, up-to-date and widely-used clinical calculators that support evidence-based patient care. Registration is free and takes less than 30 seconds for full, unlimited access. MDCalc clinical decision support is created exclusively by board-certified physicians for use by physicians, physician assistants, nurse practitioners, pharmacists, and medical students. The simple yet sleek app provides access to 550+ easy-to-use clinical decision tools including risk scores, algorithms, equations, formulas, classifications, dosing calculators, and more.
Medical Lab Tests Medical Lab Tests is the perfect pocket tool for medical laboratory tests and enables you to browse through a huge library of common lab tests to find out more about clinical laboratory values. So, no matter if you are a healthcare professional, a nurse, medical student or have just graduated from medical university, this lab reference app is a MUST HAVE app for you. You get to easily read the accurate interpretations for common lab tests and it also helps you to remember lab values as well as differentials between values and the learn about reference values.
Medscape Your go-to medical resource to get immediate clinical answers. With Medscape, you get free access to the latest news, expert commentary, clinical tools, drugs and disease information, medical podcasts, CME/CE activities, and more.

View this Tech Tip for setup recommendations.

Microsoft Authenticator Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. You also have additional account management options for your Microsoft personal, work or school accounts.

For details on setting up Microsoft Authenticator for UNC visit the 2-Step Verification Support Page.

Microsoft Office Apps The Microsoft Office apps work similar to their laptop counterparts, minus a few features. Logging in will allow you to connect to files on your UNC OneDrive or Sharepoint.

  • Microsoft Edge is the fast and secure browser that helps you protect your data, and save time and money.
  • Microsoft Excel, the spreadsheet app, lets you create, view, edit, and share your files quickly and easily. Manage spreadsheets, tables and workbooks attached to email messages from your phone with this powerful productivity app.
  • The trusted Word app lets you create, edit, view, and share your files with others quickly and easily. Send, view and edit Office docs attached to emails from your phone with this powerful word processing app from Microsoft.
  • The PowerPoint app gives you access to the familiar slideshow maker tool you already know. Create, edit, view, present, or share presentations quickly and easily from anywhere.
  • Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it’s staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self.
  • Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place—so you can easily connect and manage access to information. Get your community, family, friends, or workmates together to accomplish tasks, share ideas, and make plans. Join audio and video calls in a secure setting, collaborate in documents, and store files and photos with built-in cloud storage.

UNC Students have access to the full Microsoft 365 suite for the iPad as well as desktop. Apps can be installed on a laptop by logging into Microsoft 365 (same login information as Heelmail).

Microsoft OneNote With OneNote, you can plan that big event, seize that moment of inspiration to create something new, and track that list of errands that are too important to forget. Write memos, make a digital sketchbook and save notes right on your phone. Sync your notes via OneDrive to access them anytime, anywhere. Whether you’re at home, in the office, or on the go, your notes are available to you across all of your devices.
Microsoft OneDrive Microsoft OneDrive keeps your photos, videos, and files backed up, protected, synced, and accessible on all your devices. The OneDrive app lets you view and share OneDrive files, photos, and videos with friends and family. You can use the app to automatically back up your phone’s photos and videos. Start with 5 GB of free cloud storage or upgrade to a Microsoft 365 subscription to get up to 1 TB.

UNC Students have access to the 1TB storage in their OneDrive accounts (same login information as Heelmail)

Nerve Whiz Designed by a neuromuscular neurologist at the University of Michigan, Nerve Whiz is a free application for medical professionals interested in learning the complex anatomy of nerve roots, plexuses, and peripheral nerves. Select which muscles are weak, or point to areas of sensory loss, and the application can provide you with distinguishing features and detailed information, complete with relevant pictures and diagrams.
POC Ultrasound Guide The Ohio State ultrasound app, POC U/S, is a guide to obtaining high quality ultrasounds of patients at the Point Of Care. It is intended to guide medical students, ultrasonography students, medical residents and physicians through the steps for obtaining each view within seven categories of point of care ultrasonography. The app also indicates the correct probe to use and gives tips for obtaining high quality images. Where appropriate the app provides information for calculating various clinical parameters.
QuickEM QuickEM is a rapid bedside reference designed by an emergency physician for medical students, interns, residents, and attendings who are working in the emergency department. For those who are new to emergency medicine (medical students, new interns, and rotating interns/residents in other fields), there is an included list of tips, basic overview of trauma, and recommended resources for learning. For experienced clinicians, there are tons of quick reference sections to act as a secondary brain.
Read by QxMD ‘Read by QxMD’ provides a single place to keep up with new medical & scientific research, read outstanding topic reviews and search PubMed. This iPhone & iPad app provides a simple interface that drives discovery and seamless access to the medical literature by reformatting it into a personalized digital journal.
VisualDx Improve patient engagement and satisfaction when you use VisualDx in the exam room and beyond. VisualDx is a visual reference tool for medical professionals that leverages AI technology and a comprehensive image atlas to improve medical decision-making worldwide.
VMWare Horizon Client VMware Horizon Client for iOS makes it easy to work on your VMware Horizon virtual desktop and hosted applications from your iPhone or iPad, giving you on-the-go access from any location.

Details for the SOM Virtual Desktop coming

WUSM OB Calc There are few clinical decision support tools available for OBGYNs. Those that exist remain web-based and have little value beyond gestational age or Bishop score calculation. To compliment our WUSM OB GUIDE, we introduce the WUSM OB CALC, which provides instant clinical support for five common areas
Zoom Work from anywhere with a single app that combines team chat, phone, whiteboard, meetings, and more.

Access your UNC Zoom Account by signing in with your Onyen and Password here. More information about Zoom at UNC School of Medicine is available on our support page.

When logging into the app or other Zoom clients, use the SSO sign in method with “unc” as the Company Domain