Insurance Coverage & FAQs
Who is the TCOOO program intended for?
The Taking Care of Our Own Program is intended for use by all interns, residents, fellows, and physician faculty members. We are happy to meet with entire departments and divisions with multiple disciplines included.
Are TCOOO services confidential?
Sessions with TCOOO providers are fully confidential. As licensed providers, we do document our patient encounters and use the Epic EMR to do so; however, we keep all documentation to a minimum to maintain your privacy. Furthermore, we are very selective with diagnoses used and will speak with you before documenting anything that would potentially need to be reported on medical licensing questionnaires. Program directors or department leadership is NOT notified of a physician’s involvement with TCOOO unless the physician is involved in the decision to do so first.
Will my insurance cover this?
The Taking Care of Our Own Program can use insurance from housestaff and faculty. Please check with your individual insurer to confirm mental health coverage under your specific insurance plan.
For more information about insurance coverage, please click the appropriate box below:
TCOOO providers are in-network with the State Health Plan and the amount your copay would depend on your specific plan. For more information about Faculty insurance coverage, please refer to your Health Plan Benefits, or contact Dorrie Lassiter in Faculty Practice HR Benefits if you have additional questions or inquiries about supplemental coverage.
Dorrie Lassiter, Benefits Manager
dorrie.lassiter@unchealth.unc.edu
984-974-9565
984-974-6932
For information about GME Insurance Coverage please go to GME Benefits site or contact the GME office at 984-974-1072.
What if I want to see a non-UNC provider for care?
If you would prefer to see a provider outside of UNC there are many in-network options depending on your health insurance. We always recommend confirming coverage based on your specific plan by calling your insurance provider.
If you would like assistance in finding an appropriate referral you can contact Christy Strauss at 984-974-9372.