Zoom
Summary
Zoom (software now branded as “Zoom Workplace”) is available to all UNC affiliates for video conferencing and collaboration. School of Medicine students and staff are made part of a special HIPAA-enabled account that has extra security features in compliance with HIPAA. If you need to verify your account is HIPAA-enabled, visit your account profile page and make sure the Account Name displays HIPAA.
Frequently Asked Questions
- To login to the web portal for UNC Zoom, visit https://unc.zoom.us in a web browser and click Sign In to login with your Onyen and Password.
- To login to a generic Zoom login prompt (such as on the main Zoom website or in the app), click the SSO option, enter unc as the Company Domain, and click Continue to log in with your Onyen and Password
Most tools in Zoom are accessible using the Zoom menu bar that appears at the bottom of the Zoom window once the meeting begins. If you don’t see the menu bar, move your mouse slightly over the Zoom window and the bar should appear. (The bar disappears after a few seconds when in full-screen mode.)
The following Zoom meeting controls are available:
- Audio: Click to mute/unmute your microphone’s audio. Use the arrow to the right of the microphone icon to select your microphone and speaker device if you have multiple and to test audio.
- Video: Click to start/stop your web camera. Use the arrow to the right of the camera icon to select different cameras if you have multiple, or to apply video filters/effects.
- Participants: Brings up your list of meeting attendees and participant controls (if you’re the meeting host). Use the arrow to the right of the people icon to invite others to the meeting or copy the meeting link.
- Chat: Brings up the meeting chat if enabled and chat controls (if you’re the meeting host).
- React: Allows you to display emoji reactions over your video tile.
- Share: Allows you to share a variety of things into the meeting including:
- Entire Screen of one of your monitors
- Specific application windows
- Save-able Zoom Whiteboards to collaborate on (under “Documents” tab)
- A PowerPoint presentation to use as your video tile background. (under “Advanced” tab)
- Another web camera or video device connected to your computer (under “Advanced” tab)
- A video file (under “Advanced” tab)
- Audio playing on your computer (under “Advanced” tab)
- Note that when sharing screen/applications with sound or video, there are options on the Share window to make sure Zoom does this.
- Share sound will make sure your computer audio is broadcast with your screen/app share.
- Optimize for Video clip shares your screen/app with a slightly lower resolution to ensure the shared video plays at full frame rate. When not sharing video, this is not recommended as it may make text or images appear more blurry or pixelated due to the lower resolution.
- Host Tools: Provides several options to restrict or enable attendee access to the various features in Zoom. Also allows you to lock the meeting (preventing further attendees from entering the meeting at all) and enable the waiting room (to hold further attendees until they are admitted by the host or cohosts).
- Apps: Provides access to apps approved for use in the Zoom environment. Note that on the HIPAA-enabled Zoom, there are very few apps available due to the security requirements.
- Captions: For host, enables automated captions and transcripts and provides settings for manual captioning. For attendees, allows request to host for captions to be enabled, and opens transcript to review.
- Record: Allows recording to your computer or to the cloud.
- Cloud recordings only remain available on Zoom for 30 days.
- For accounts that are not HIPAA-enabled, Zoom recordings will automatically be uploaded to Panopto for longer term storage.
- For accounts that are HIPAA-enabled, you must download your recording from Zoom and upload to a properly secured place for longer term storage. In cases where the recording does not contain PHI or copyrighted information, manually uploading the recording to Panopto is an option as well.
To ensure you get the most out of the online session, keep the following tips in mind:
- Find a quiet location from which to join your session, and make sure you have access to an excellent Wi-Fi signal (if you’re on campus, use Eduroam).
- Log in to every session using your full first and last name.
- Join a session a few minutes early to test your audio and video connections.
- Use a headset (or earbuds) instead of speakers and a microphone. The connection may sound fine to you, but speakers and a microphone generate too much static for others.
- Mute your audio unless you are speaking (or in line to speak) to prevent unintentional background noise from disrupting the conversation.
Access Zoom
- Login into Zoom Web Portal
- Download Zoom Workplace software
- Desktop Software Login Instructions
- View your Zoom Account Type
- Account Name will display HIPAA if HIPAA-enabled
Support for Zoom
Zoom News and Announcements