
August 7, 2024
Rossana Roberts: In Abacus, Customer Service and Evaluation Go Hand-in-Hand
When you think of customer service, what do you think of? For many of us, maybe we think about something like making a return in a store. Or talking with someone at a welcome desk. For others, customer services isn’t obvious. But it’s central to their work. For Rossana Roberts, her work with Abacus Evaluation …