The University of North Carolina at Chapel Hill
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UNC School of Medicine

Shipping Information

Shipping Fees

We ship worldwide, and all orders are shipped via FedEx unless otherwise requested. Several countries cannot accept dry ice delivery via FedEx – exceptions include Australia, New Zealand, India, and China, which require shipment by World Courier. Please note – all orders are shipped on dry ice. Please track the shipment closely once you receive the tracking number!!!

  • Domestic Shipping: $40 (dry ice lasts 24-48 hours)
  • International Shipping: $150 (dry ice lasts 3-4 days)
  • Exceptions: We obtain a quote from World Courier or use your World Courier account. Average cost is $1,200-$1,300.

Shipping Schedule

  • International orders are shipped via FedEx International Priority on Monday of each week unless otherwise requested.
  • Domestic orders are shipped FedEx standard overnight on Tuesday and Wednesday of each week unless otherwise requested.
  • In stock orders are shipped within 2-3 weeks unless a vector is being restocked. The actual shipment day depends on when the order is received and the shipping queue for the week. Shipments are sent in the order they are received.

International Shipping Policy

For all international shipments, we create a commercial invoice in the FedEx system that is placed on the package. Please check with your customs department and let us know upon ordering if additional paperwork is required. Please see the safety information for the vector MSDS.

We do not list the full value of the shipment to save customer import taxes. Please let us know if you would like the full invoice total listed on the commercial invoice.

The Core staff will email tracking information to the contact person listed on the order. Please track your package carefully. The UNC Vector Core is not responsible for the package once it leaves our facility. If FedEx or customs causes a delivery delay, the only refund we receive is for the freight, not the value of the package contents. If you would like insurance for the full value of the shipment, please let us know upon ordering. We will obtain a quote from FedEx and add the insurance fees to your invoice.

You may also choose to have your order shipped via World Courier. They take responsibility for the package and for the dry ice refill, if necessary. If you prefer World Courier, please let us know upon ordering. You may either provide your own World Courier account and be charged only for handling and materials ($25), or we can use our account and adjust the shipping fee accordingly.