Infectious Diseases Clinic

Welcome to the Infectious Diseases Clinic of UNC Health Care in Chapel Hill, NC

 

 

OVERVIEW | LOCATION | HOURS OF OPERATION | FOR PATIENTS |

PATIENT BILLING AND INSURANCE | IMPORTANT PHONE NUMBERS

GETTING HERE

OVERVIEW

The University of North Carolina Infectious Diseases Clinic (UNC ID Clinic) specializes in treating people with infectious diseases such as HIV/AIDS, TB, other sexually transmitted diseases, and acute and chronic infections.  Outpatient medicine is a critical infectious diseases activity, and the UNC ID Clinic meets five days each week in a large and modern facility in UNC Hospitals.  Located on the first floor of NC Memorial Hospital, the clinic provides care for more than 2300 patients.  The clinic provides treatment of infections in returning travelers.  A variety of outpatient infectious diseases are evaluated by the consult service.

Picture of UNC ID Clinic waiting area.

LOCATION

The UNC ID Clinic is located on the first floor of NC Memorial Hospital.  Once you enter the main NC Memorial Hospital entrance (you are on the ground floor), walk to the left side of the information desk and take the escalator up one floor.  At the top of the escalator, make an immediate right followed by another right.  The UNC ID Clinic is at the end of the hallway.  If you require the use of an elevator, walk past the escalators to the left and make a right on the next hallway.  Take the elevator up one floor to the first floor and follow the signs to the UNC ID Clinic.

HOURS OF OPERATION

Clinic Type

Days of WeekTime
Outpatient Monday - Friday 9:00 a.m. to 5:00 p.m.
Walk-In*

Mon, Tues, Thurs, Fri

(NO Wed. walk-ins)

8:30 a.m. to 12:00 Noon

UNC ID Clinic is closed on UNC Health Care observed holidays.

*Walk-In Clinic is designated for established HIV+ patients.

 

FOR PATIENTS

All new patients to the UNC ID Clinic are asked to provide personal and insurance information.  Please arrive at our clinic prior to your appointment.  This time will be used to update any additional information in our system as well as have you complete additional documents (i.e. privacy policy forms, emergency contacts, financial assessments, etc.).  Remember that traffic and parking near UNC Hospitals may take extra time (see Parking).  An appointment notice will be mailed to you before your appointment date.

New and existing patients are asked to bring this information with you to your appointment:

  1. Your health insurance card (private, Medicaid, Medicare, military, etc.)
  2. A copy of the pre-authorization form from your insurance company (if required)
  3. All medications you're taking (if applicable), or a current list with name, dose, strength, amount and times that you take the medication.
  4. Your UNC medical record card

PATIENT BILLING AND INSURANCE

The UNC ID Clinic follows the billing policy of UNC Health Care Systems.  Laboratory, x-rays, and pharmacy charges will be billed through UNC Hospitals.  The examination and treatment provided by the clinic's medical staff will be billed separately through UNC Faculty Physicians.

If you have health insurance, the bill will be sent to your insurance company.  Please provide proof of insurance to the front desk staff, especially if you have Medicaid and/or Medicare.  Check your insurance information with the front desk staff at each clinic appointment.  Always bring your insurance card and/or updated information with you to every visit.  You will be asked for a required co-payment at the time of the visit.

If you do not have health insurance, limited assistance programs are available to help with physician and hospital charges, as well as medication payments.  These options are available for those who qualify based on a required financial assessment.

If you are an HIV patient, see our forms page, for required Ryan White forms.

If you have concerns about your financial situation, the financial counselor will be happy to assist you.

 

IMPORTANT PHONE NUMBERS

Emergency: 911

Appointments: (919) 966-7198 or (866) 241-7586

UNC Hospitals billing department: (919) 966-1234 or (866) 595-3175

UNC Faculty Physicians billing department: (919) 966-2211 or (866) 482-4072

UNC Charity Care: (919) 966-3425 or (866) 704-5286

UNC Pharmacy: (919) 966-4201 or (919) 966-7695