About

I began my career at UNC Healthcare in 2007, serving as an administrative professional in the Reproductive Endocrinology and Infertility Department, where I supported clinical operations and patient care coordination. In 2012, I transitioned to the UNC Spine and Imaging Center, further expanding my administrative expertise by supporting medical providers, coordinating patient care, and contributing to efficient, collaborative clinical workflows. In 2016, my career progressed as I joined the Patient Financial Services team within UNC Health, partnering with patients to help them understand and resolve their medical billing needs. Through hands-on experience and increasing responsibility, I advanced into a Senior Team Lead role, where I oversaw billing operations and provided leadership, guidance, and support to both patients and staff. Across each role, I have developed a reputation for professionalism, adaptability, and a commitment to delivering exceptional service within complex healthcare environments. In 2025, I transitioned to my current role as an Administrative Specialist within the UNC Division of Cardiology, where I provide comprehensive administrative support to medical providers and contribute to the efficient coordination of administrative operations across the division.