Welcome to the Infectious Diseases Clinic of UNC Health Care in Chapel Hill, NC

 LOCATION | HOURS OF OPERATION | FOR PATIENTS |

PATIENT BILLING AND INSURANCE | IMPORTANT PHONE NUMBERS

OVERVIEW

The University of North Carolina Infectious Diseases Clinic specializes in treating people with infectious diseases such as HIV/AIDS, TB, other sexually transmitted diseases, and acute and chronic infections. The clinic also provides treatment of infections in returning travelers. Our consult service evaluates a variety of outpatient infectious diseases.

LOCATION

The UNC ID Clinic moved in the summer of 2020 to our new location at Carolina Pointe 1. Find us at 5915 Farrington Road, Suite 102, Chapel Hill, NC, 27517.

Free parking is available in front of the building.

Please note: As clinical trials for potential COVID-19 vaccines start up on the UNC campus and in surrounding communities, we welcome all prospective participants. You can screen yourself at this central website to see if you qualify to join the trials:

Screen yourself for COVID-19 vaccine trials

HOURS OF OPERATION

Clinic Type Days of Week Time
Outpatient Monday – Friday 8:30 a.m. to 5:00 p.m.
Urgent Clinic Visit By appointment only. Please call 984-974-7198.
UNC ID Clinic is closed on UNC Health Care observed holidays.

 

FOR PATIENTS

All new patients to the UNC ID Clinic are asked to provide personal and insurance information. Please arrive at our clinic prior to your appointment. This time will be used to update any additional information in our system as well as have you complete additional documents (i.e. privacy policy forms, emergency contacts, financial assessments, etc.). An appointment notice will be mailed to you before your appointment date.

New and existing patients are asked to bring this information with you to your appointment:

  1. Your health insurance card (private, Medicaid, Medicare, military, etc.)
  2. A copy of the pre-authorization form from your insurance company (if required)
  3. All medications you’re taking (if applicable), or a current list with name, dose, strength, amount and times that you take the medication.
  4. Your UNC medical record card

PATIENT BILLING AND INSURANCE

The UNC ID Clinic follows the billing policy of UNC Health Care Systems. Laboratory, x-rays, and pharmacy charges will be billed through UNC Hospitals. The examination and treatment provided by the clinic’s medical staff will be billed separately through UNC Faculty Physicians.

If you have health insurance, the bill will be sent to your insurance company. Please provide proof of insurance to the front desk staff, especially if you have Medicaid and/or Medicare. Check your insurance information with the front desk staff at each clinic appointment. Always bring your insurance card and/or updated information with you to every visit. You will be asked for a required co-payment at the time of the visit.

If you do not have health insurance, limited assistance programs are available to help with physician and hospital charges, as well as medication payments. These options are available for those who qualify based on a required financial assessment.

If you are a patient living with HIV, see our forms page, for required Ryan White forms.

If you have concerns about your financial situation, the financial counselor will be happy to assist you.

IMPORTANT PHONE NUMBERS

Emergency: 911

Appointments: 984-974-7198, fax 984-974-4587

UNC Hospitals billing department: (984) 974-2222 or 1-800-594-8624

UNC Charity Care: (984) 974-2222 or (866) 704-5286

UNC Pharmacy: (984) 974-2374

claire farel in clinic
Claire Farel, MD, MPH, medical director of UNC’s Infectious Diseases Clinic

AIDS AWARENESS

February 8:
National Black HIV/AIDS
Awareness Day

December 1:
World AIDS Day