Communication Plan
A communication plan is a tool that outlines how, when, and with whom to share key project information. The goal of the communication plan is to keep stakeholders informed, engaged, and aligned. It also helps teams tailor their messages to ensure the right people receive the right information at the right time to support project success and sustainability.
Key Steps
- Identify stakeholders who need to be engaged throughout the project.
- Clarify your communication goals with each stakeholder/stakeholder group and what they need to know or do. Essentially, why do they need to be in the loop?
- Determine your method (e.g. email, meeting, newsletter, etc) and cadence (e.g. weekly, monthly, quarterly) for communication.
- Document this information and update as needed
Resources to Get Started
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Related QI Concepts
- Project Planning – An understanding of your project from start to finish will help you and your team build a start communication plan
- Project Team Composition – The composition of your team is helpful to consider when you begin to develop your communication plan. Remember that your team is what drives the work!
- Stakeholder Analysis and Engagement – If you understand your stakeholders and their needs, you will be able to develop a more effective communication
- Working with Leaders – Leaders can make or break your project so it helpful to know how to meet their needs when creating a communication plan