Project Team Composition

The composition of your team is critical and can determine the success of your improvement effort. Including team members representing different perspectives and areas of expertise increases the likelihood of project success. For instance, you could consider including system level leaders, subject matter experts in a particular skill or topic, and individuals who complete day-to-day tasks. Including patients and family members in teams offers valuable and unique perspectives, and their intentional involvement often promotes long-term sustainability of efforts. Some tools that help identify and organize multidisciplinary team members include:

• RACI (Responsible, Accountable, Consulted, Informed) Chart
• SIPOC (Supplier, Input, Process, Outcome, and Customer) Diagram

Resources

Read	Improvement Team Roles and Responsibilities IHI Science of Improvement: Forming the Team
Watch	IHI Open School course: PS 104, Teamwork and Communication in a Culture of Safety You need to have an authorized account and login to have access to the Open School courses. Once you have access and login, search for the course using the listed course title above.