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Physician Engagement in Quality and Safety is IHQI’s six-hour course for residents, fellows and faculty that highlights safety and quality challenges in healthcare and physicians’ role as leaders in improvement. Contact the IHQI Program Coordinator for additional information.

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The Institute for Healthcare Improvement (IHI) offers IHI Open School, online courses that teach the foundations of improvement, safety, system design and leadership. IHQI strongly recommends IHI’s Open School courses as they offer exceptional content and are very well-produced. 

Hospital employees can access IHI Open School for free using the instructions below:

  1. Begin by navigating to the IHI website. 
  2. Click on ‘My IHI‘ in the upper right-hand corner of the webpage to log in or create a new account.
  3. Once directed to the IHI Portal, hover over ‘Education‘ and click on ‘Education Platform‘.  
  4. To access Open School courses, click on ‘Go to your Learning Center‘. 
  5. Search for the course you would like to take. Click here for a list of Open School Basic Certificate courses as well as additional courses that IHI provides. In order to enroll in courses, please the one-time code 91435 (once this code is entered, you will be able to access all courses listed in the link above).  

For additional questions, please contact   Tess Kelly from Hospital Quality & Innovation.

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At UNC Health, Lean Six Sigma training is provided by the department of Operational Efficiency (OE). OE offers training in Yellow Belt, Blue Belt, Purple Belt and Kaizen Coach. For more information you can email oe@unchealth.unc.edu.

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UNC launched a graduate certificate in Improvement Science & Implementation.

The three-course, nine credit-hour program adopts a flipped classroom model, with asynchronous lectures, readings, podcasts, and video, blended with in-person weekend project-based learning. The courses are:

  • Change Leadership & System Improvement
  • Design Thinking for the Public Good
  • Implementation and Equity

Dr. Lora Cohen-Vogel, Professor of Public Policy and Education is the Program Coordinator. lora.cohen-vogel@unc.edu

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The UNC Gillings School of Global Public Health offers courses in healthcare quality improvement from the Departments of Health Policy and Management and Public Health Leadership. Provided is a list of courses and syllabi.

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