IHQI helps physicians gain a solid foundation in quality improvement through this one-day course that highlights the safety and quality challenges facing healthcare and physicians’ role as leaders in improvement work. The course emphasizes involving patients and families in quality and safety.


  • Introduction to QI methods (including Lean, Six Sigma and the Model for Improvement)
  • Leadership roles in QI and how to participate in and contribute to QI at UNC
  • Disclosure of adverse events, patient safety and peer support
  • Involving patients and families in quality and safety
  • TeamSTEPPS initiatives and techniques

2017-2018 Dates

Thu, Aug 10 Tue, Nov 7 Wed, Jan 24 Wed, Mar 7
Wed, Oct 4 Tue, Dec 5 Fri, Feb 16 Thu, Apr 5


Register via LMS (enter “unchihqi” in the Learning Activities search box). Directions and parking information can be found here.


Laura Brown, MPH – UNC Institute for Healthcare Quality Improvement Bhisham Chera, MD – Radiation/Oncology
Patience Leino – American Board of Pediatrics Celeste Mayer, PhD – Patient Safety Officer, UNC Medical Center
Tom Ivester, MD, MPH; Maternal Fetal Medicine & Chief Medical Officer and Vice President for Medical Affairs, UNC Hospitals Lori Lee – Me Fine Foundation; NC Children’s Hospital Family Advisory Board
Tina Willis, MD – UNC Institute for Healthcare Quality Improvement & Pediatric Critical Care Shana Ratner, MD – General Internal Medicine
Rebecca Smith, MD – Pediatric Critical Care Alex Toledo, MD – Transplant Surgery
Tom Bice, MD, MSc – Pulmonary Medicine Chris Walsh-Kelly, MD – Pediatric Emergency Medicine
Will Stoudemire, MD – Pediatric Emergency Medicine John Stephens, MD – General Internal Medicine
Jamie Cavanaugh, PharmD – General Internal Medicine Mark Gwynne, DO – Family Medicine & UNC Health Alliance