IHQI helps physicians gain a solid foundation in quality improvement through this one-day course that highlights the safety and quality challenges facing healthcare and physicians’ role as leaders in improvement work. The course emphasizes involving patients and families in quality and safety.


  • Introduction to QI methods (including Lean, Six Sigma and the Model for Improvement)
  • Leadership roles in QI and how to participate in and contribute to QI at UNC
  • Disclosure of adverse events, patient safety and peer support
  • Involving patients and families in quality and safety

2018-2019 Dates

Mon, Aug 20 Tue, Oct 30 Mon, Jan 7 Fri, Mar 29
Wed, Sept 26 Tue, Nov 20 Tues, Feb 19 Tue, Apr 30


Register via LMS (enter “unchihqi” in the Learning Activities search box). Directions and parking information can be found here.


Laura Brown, MPH – UNC Institute for Healthcare Quality Improvement Bhisham Chera, MD – Radiation/Oncology
Patience Leino – American Board of Pediatrics Stephenie Fenton-Wilhlem, JD – Associate Vice President, Risk Management
Peggy McNaull, MD; Anesthesiology & Associate Chief Medical Officer for Quality & Safety, UNC Hospitals Lori Nash, RN, MS – Director of Clinical Risk Management and Accreditation
Tom Ivester, MD, MPH; Maternal Fetal Medicine & Chief Medical Officer and Vice President for Medical Affairs, UNC Hospitals Lori Lee – Me Fine Foundation; NC Children’s Hospital Family Advisory Board
Darren DeWalt, MD – UNC Institute for Healthcare Quality Improvement & Pediatric Critical Care Shana Ratner, MD – UNC Institute for Healthcare Quality Improvement & General Internal Medicine
Jenny Boyd, MD – Pediatric Critical Care Alex Toledo, MD – Transplant Surgery
Tom Bice, MD, MSc – Pulmonary Medicine Chris Walsh-Kelly, MD – Pediatric Emergency Medicine
Will Stoudemire, MD – Pediatric Emergency Medicine John Stephens, MD – General Internal Medicine
Jamie Cavanaugh, PharmD – General Internal Medicine Mark Gwynne, DO – Family Medicine & UNC Health Alliance
Kori Flower, MD, MS, MPH – General Pediatrics & Adolescent Medicine Joey Powell – Executive Director, Me Fine Foundation
Karl Owen, MS – Senior Consultant Software Engineer, Dell EMC Dawn Woody – Operational Efficiency, UNC Hospitals
Matt Nielsen, MD, MS, FACS – UNC Institute for Healthcare Quality Improvement & Urology  Jamie Chang, MD, MS – Medicine
Carlton Moore, MD, MS – Medicine