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All Health Care System and School of Medicine staff will be invited to participate.  Invitations will not be sent to Physicians and APPs – they will be engaged via a separate survey process.

Please be assured that Press Ganey and UNC Health take the confidentiality of responses very seriously.

  • All survey responses go directly to Press Ganey and do not come to UNC Health.
  • No information that identifies any individual is ever shared with anyone at UNC Health.
  •  Information is only received in a combined form so that no one can be identified.  Additionally, for any information to be reported, there must be at least 5 respondents.
    • This means that if a department has 10 team members and only 4 answer the survey, no data is provided.  It is combined with the next level in the reporting group and reported in aggregate, de-identified form if there is a total of 5 respondents.
  • E-mail invitations with the unique link to access the survey is provided by Press Ganey directly to the individual.  If your team member has any technical question about the survey and/or needs to have their access link sent to them again, it must come from Press Ganey, so please direct them to contact hdesk@pressganey.com.

Another note on confidentiality—please do not ask your colleagues if they have completed the survey or to provide proof that they have done so.  Participation in the survey is voluntary and whether someone has responded is confidential.  You can celebrate and recognize the team as a whole (One Great Team!) when you accomplish your goal!