DFHI Training and Goals
UNC Health Care is the first major health care system in the state with plans to deliver hospital-wide training to multiple partnering hospitals and position for broad, system-wide dementia-friendly education and training. Program goals are to:
- deliver dementia-friendly training to clinical and non-clinical staff
- improve hospital quality and safety for patients and families
- support timely, cost-effective, and compassionate hospital care for older adults living with dementia
- shorten patient stays and help them avoid hospital re-admittance
The first phase of training is computer-based* and includes clinical staff such as physicians, nurses, pharmacists, physical therapists and occupational therapists, and non-clinical staff such as housekeeping, food services, and security.
After staff and clinicians complete the computer-based modules, they continue to build knowledge through moderated discussions exploring potential scenarios with patients. Trainers offer clinical perspective and communication strategies, while giving guidance on specific questions posed by participants.
The program is aligned with the UNC Health Alliance, UNC Senior Alliance, and the National Committee for Quality Assurance, and inspired by hospitals such as The Outer Banks Hospital, community efforts like Orange County’s Dementia Friendly Business program, and thousands of caregivers across our state. A key link in the chain of better dementia care includes connecting discharged hospital patients to existing community resources, for example, NC’s Area Agencies on Aging.
*Computer-based training modules provided through CARES® Dementia-Friendly Hospitals™: Preventing Adverse Events from HealthCare Interactive