As part of our commitment to being a certified patient-centered medical home, UNC Family Medicine works hard to include the patient voice in all activities. By providing input to faculty and staff in clinical process, research, and redesign & renovation of the Family Medicine Center, the Patient Advisory Council has made a huge impact in the department. If you are interested in hearing more about the council please let us know.

The mission of the UNC Family Medicine Center Patient Advisory Council (PAC) is to advise faculty and staff in their mission to develop and refine policies, practices, services and facilities to improve the healthcare experience. Many of our PAC members are also very involved in Community Health initiatives at UNC Family Medicine. If you’d like to learn more about Community Health at Family Medicine, check out our website here. 

We are glad to be here as patients. We represent the patient voice, and we’re here to tell you — the future of family medicine is bright!"
-Patient Advisory Counsel

L to R: Dr. Bob Gwyther, Janice Wells, Pamela Griffis, Graham Swift, Mike Reid, Winston Liao, Herb Davis, Charlie Lehmann (not pictured: Jana Parker)

Meet the Patient Advisory Council Chair

Graham Swift

President at GS Polymer Consultants (fuller bio coming…)

Meet the PAC Members

Charlie Lehmann

Charlie Lehmann has held senior positions in marketing, advertising, new product development, market research and consulting with the following companies:  IBM, Compton Advertising, General Foods, Campbell Soup, and Doyle Dane Bernbach Advertising.  He has also started two businesses:  Drossman Lehmann Marino, an advertising agency in New York City and Marketing Insights & Solutions, Inc., a marketing research and consulting business.

Charlie is currently a mentor with SCORE, a national organization of senior executives that provide counseling and mentoring to individuals who want to start businesses.  He has served as chairman of the Family Life Center in Newtown, CT, a non-profit organization that provided mental health services to the community on a sliding scale/fee basis.

Charlie joined Family Medicine Center’s Patient Advisory Council in 2014.  His main interests in assisting FMC lie in helping the health care staff and students understand what patients and families want from their health care team, improving patient communications, information and education, and in helping the Family Medicine Center raise its awareness as the pre-eminent provider of family medicine in the nation.

Charlie has been a patient at Family Medicine Center since 2013.

Dr. Robert Gwyther

Dr. Robert Gwyther is a retired family physician who has worked for the Department of Family Medicine since 1978.  He is also certified in addiction medicine.   Over the years, he has directed the residency program, the Family Medicine Center, medical student programs, and was associate chair of the department.

Bob joined the Patient Advisory Council at the request of the department leadership, to provide the committee with a physician who has experience and insight into the practice, and can communicate with the leadership if requested by the PAC.

Dr. Gwyther and his family members have been patients of the FMC practice since moving to Chapel Hill.

Janice Wells

Janice Wells is a retired social work professor and a Licensed Clinical Social Worker.  Her areas of practice include medical social work and gerontology.  She is committed to establishing community networks that help support aging adults, to remain in their homes as long as they can safely do so.  She and her husband have helped organize two Aging in Place groups in Chapel Hill and have provided consultation to groups with similar interests in Durham, Brier Creek, Charlotte and Charleston.  She is a Living Healthy trainer and has co-facilitated groups at the FMC and at Rogers Road Community Center in Chapel Hill.

Her FMC physician, Dr. Weir, told her about the Patient Advisory Council and how to apply to be a member.  She has been a member of the PAC since its inception in 2012.

Janice attended the iPOP3 conference and two Kaizen events, as well as provided input to several research initiatives at FMC.  She represents the FMC PAC on hospital-wide committees, including the UNC Clinical Data Warehouse Research Committee.

Janice and her family have been patients at FMC since 2006.

Herb Davis

Herb Davis has his training and degrees as an Embryologist, Public Administrator, as well as an Educational Administrator.  He has served at the University of North Carolina at Chapel Hill for over thirty years, as a faculty member, academic advisor and administrator.

Serving as a member of the Family Medicine Center’s Patient Advisory Council since its inception in 2012, Herb conveys the importance of individuality.  His main concern is that the providers understand that he and other patients are individuals, who not only have different health issues, but many levels of understanding, as well as preferences for communication and treatments.  He has served on the Renovation and Redesign Committee, as is currently serving on the Steering Team.

Herb has been a patient of the Family Medicine Center for over 30 years.

Winston Liao

Winston Liao comes to the Patient Advisory Council with training and experience in public health, health research (clinical trials, epidemiology, disease management/intervention, etc.), and behavioral sciences.  Winston was able to apply these skills to his work at the Chronic Disease and Injury Section, North Carolina Division of Public Health, prior to his retirement.

Currently, he is a member of the Orange County Advisory Board on Aging and co-chair of the North Carolina COPD Taskforce.  He also works with state and national organizations to address COPD issues through the drafting of state COPD plans for North Carolina and South Carolina and the COPD National Action Plan; the conduct of community-based educational and outreach activities; and presentations at national conferences (Healthy Aging Summit, American Public Health Association Annual Meeting, etc.).

Winston’s main reason for becoming a member of the PAC is that as a parent, grandparent and member of the baby boomer generation, he has experienced and observed the many health issues affecting pediatric, adult, and aging groups.  Winston considers it a privilege to be able to participate in the continuing effort to help make UNC Family Medicine the premiere family medicine department in the country.  He currently serves as a PAC member on the Clinical Systems Improvement Committee.

Winston became a member of the Patient Advisory Council in 2014.  He has been a patient at Family Medicine Center since 1979.

Mike Reid

Retired, US Army (fuller bio coming…)

Pamela Griffis

Bio coming…

Jana Parker

Bio coming…