About Us
School of Medicine IT is comprised of dynamic and diverse professionals with unmatched commitment to IT excellence.
Office of the CIO
Dedicated to supporting and promoting University’s healthcare, education, and research missions, the Office of the CIO of School of Medicine IT coordinates the organization’s strategic planning, operational management, and procedural processes.
Application and Data Services
Our Application and Data Services team provides high-quality, best-practice systems to support the teaching and learning mission of the UNC School of Medicine in the areas of application development, data analytics, and reporting.
AV and Digital Platforms
Our AV and Digital Platforms team provides a variety of technical and logistical support for spaces used by UNC School of Medicine, which can be reserved through our Room Reservations and Scheduling office. The AV Systems team handles audio/video services from consulting to design and integration. The Instructional Media Services team is responsible for producing digital media for the School of Medicine. The Web Services team provides support for the enterprise WordPress multisite network for the School of Medicine.
Client Services and Support
Our friendly and knowledgeable Client Services and Support team provides swift remote technical support and personal computer assistance while aiming for the highest possible customer satisfaction. From routine issues related to account creation, password resets, software & hardware installations, and general troubleshooting, to more unusual technical dilemmas, the Client Services and Support team interfaces with faculty, students, and administrative staff across the School of Medicine Community to provide technical solutions to all school-related devices.
Information Security Office
Our expert security team is dedicated to protecting sensitive and mission-critical data. We work collaboratively to find solutions enabling you to securely share information within UNC and the wider research and academic communities. We specialize in risk assessments, sensitive data management, security outreach, and incident response.
Infrastructure and Operations
The Infrastructure and Operations team provides compute, storage, and systems administration services to support the information systems needs of the School of Medicine. Our expert staff provides server management, systems architecture consultation, database support, and storage services.
Instructional Technology
The Instructional Technology team provides a variety of technical support and consultation services related to teaching technologies, including campus learning management systems (LMS), online exam software, tools for student engagement (PollEverywhere, Articulate, Panopto), support for the MD Student iPad program. Our Student Systems Support team provides students and faculty with support with applications such as Sakai, Examsoft and One45.
Project Management Office
The Project Management Office shepherds all the IT projects from conception to closure. Our PMO offers consultation, tracking, documentation, and coordination plus a variety of other services to ensure successful project delivery.