Services

Computer Support

• Software & Hardware Installation and Break/Fix Support
• Printer Support
• Security Remediation & Prevention
• Mobile Device Management & Support
• Desktop/Laptop Backup

Student Systems Support

• Sakai
• SLATE
• Navigate
• One45

Classroom Support

• Classroom Technology
• Room Reservations
• Video Conferencing
• Lecture Capture

Instructional Media Services

• A/V Production
• Immersive Education Technologies

Servers & Data

• Virtual Server Infrastructure
• Systems Architecture Consultation
• Database Support
• Systems Administration (Linux and Windows)
• Vulnerability Management

Backup & Storage

• Network-Attached Storage (NAS)
• Server Backup
• Archiving
• Crash Plan

Accounts & Access

• Role Provisioning
• Group Management
• Onyen, Two-Step Authentication, ID Cards

Networking & Connectivity

• Wired and Wireless Network
• Off-campus Office Support (VPN)

Web/Application Development

• Web Hosting (WordPress)
• Qualtrics
• Custom Application Development

IT Training

• Upcoming Training Events
• Training On Demand

Security

• Endpoint Encryption
• Vulnerability Management
• Web Application Scanning
• Firewall Support
• Policy Compliance
• Incident Handling
• Sensitive-Data Management
• Two-Step Verification

Productivity & Collaboration

• Video Conferencing
• SharePoint/Office365
• OneDrive
• Turning Point

IT Projects

Consultation for specialized IT projects for the School of Medicine