Computer Support

  • Software & Hardware Installation and Break/Fix Support
  • Printer Support
  • Security Remediation & Prevention
  • Mobile Device Management & Support
  • Desktop/Laptop Backup

 

Servers & Data

  • Virtual Server Infrastructure
  • Systems Architecture Consultation
  • Database Support
  • Systems Administration (Linux and Windows)
  • Vulnerability Management

 

Backup & Storage

  • Network-Attached Storage (NAS)
  • Server Backup
  • Archiving
  • Crash Plan

 

Accounts & Access

  • Role Provisioning
  • Group Management
  • Onyen, Two-Step Authentication, ID Cards

 

IT Projects

Consultation for specialized IT projects for the School of Medicine

 

Security

  • Endpoint Encryption
  • Vulnerability Management
  • Web Application Scanning
  • Firewall Support
  • Policy Compliance
  • Incident Handling
  • Sensitive-Data Management
  • Two-Step Verification