About Us
School of Medicine IT is comprised of dynamic and diverse professionals with unmatched commitment to IT excellence.
Office of the CIO
Dedicated to supporting and promoting University’s healthcare, education, and research missions, the Office of the CIO of School of Medicine IT coordinates the organization’s strategic planning, operational management, and procedural processes.
Academic Technology Services
Our Academic Technology Services team provides a variety of technical and logistical support for spaces used by UNC School of Medicine, which can be reserved through our Room Reservations and Scheduling office. The Classroom Services team also handles audio/video services from consulting to design and integration. The Instructional Media Services team is responsible for producing digital media for the School of Medicine and more! Our Student Systems Support team provides students and faculty with support with applications such as Sakai, Examsoft and One45.
Application, Web and Data Services
Our Application, Web and Data Services team is made up of a diverse group of programmers and highly creative web and graphic designers. We design and maintain WordPress sites for departments and programs across the medical school, and build and implement a wide array of medical education applications. We can help with Qualtrics, custom app development, web-hosting, and more.
Client Services and Support
Our friendly and knowledgeable Client Services and Support team provides swift remote technical support and personal computer assistance while aiming for the highest possible customer satisfaction. From routine issues related to account creation, password resets, software & hardware installations, and general troubleshooting, to more unusual technical dilemmas, the Client Services and Support team interfaces with faculty, students, and administrative staff across the School of Medicine Community to provide technical solutions to all school-related devices.
Information Security Office
Our expert security team is dedicated to protecting sensitive and mission-critical data. We work collaboratively to find solutions enabling you to securely share information within UNC and the wider research and academic communities. We specialize in risk assessments, sensitive data management, security outreach, and incident response.
Infrastructure and Operations
The Infrastructure and Operations team provides compute, storage, and systems administration services to support the information systems needs of the School of Medicine. Our expert staff provides server management, systems architecture consultation, database support, and storage services.
Project Management Office
The Project Management Office shepherds all the IT projects from conception to closure. Our PMO offers consultation, tracking, documentation, and coordination plus a variety of other services to ensure successful project delivery.