Skip to main content

School of Medicine IT empowers students, faculty, and staff to advance education, research, and patient care. We deliver personalized and innovative IT services that further the School’s mission of improving the health and wellbeing of North Carolinians.

“Remote First” Support Strategy

Read More

In order to help ensure the safety of our staff and our community, School of Medicine IT is currently responding to support requests in a way that reduces the risk of exposure to COVID-19 as much as possible. During this time, we will operate with a “remote first” strategy, meaning we will do everything we can to meet your needs remotely.

School of Medicine IT has access to a wide range of remote support tools and often has more capabilities to help through these tools than we would in a face to face setting. If we have exhausted our remote support options, we will do everything we can to meet you in your physical location with a scheduled appointment and solve your issue in a more traditional way. However, due to our reduced onsite capacity, a School of Medicine IT staff member may not be immediately available.

Please know that School of Medicine IT is here to help you and that we pride ourselves on our customer service and our ability to solve your technical challenges. We appreciate your patience as we all do our best to navigate these challenging times.

Latest News

  • Picture of a phone

    SOM Phone Service Conversion Update: Buildings Scheduled for August 27

    The University’s phone service will be moving from Verizon to AT&T over the next 36 months. The University is developing a migration schedule that will transition phone numbers on a building-by-building basis. On Friday, August 27th the University will be migrating all phone lines, including main lines, fax lines, and conference room lines in the following buildings.