Service Description

The Classroom Support branch of Academic Technology Services manages the audiovisual systems and technology in classrooms, conference rooms, and auditoriums at the School of Medicine. The group provides assistance in person, over the phone, and using Help Desk intercoms located in each room that we manage.

In addition to classroom A/V systems, the group also provides assistance with more specialized services including:

Service Hours

  • Monday – Friday, 7:00 AM – 5:00 PM (with limited support an hour before/after dependent upon staffing)

Provided by

Associated Fees

  • Most services are provided at no cost for School of Medicine faculty and staff as well as groups reserving our spaces. Non-standard requests may be charged at the School of Medicine IT End User Support rate of $80/hour per staff member. Support outside of normal business hours (M-F, 7:00 AM – 5:00 PM) is charged at the overtime rate of $120/hour per staff member.

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