Service Description

The Classroom Support group offers solutions for long distance communication. With several rooms equipped with Video Conferencing equipment, and most rooms able to connect to remote locations using Skype for Business, you can take advantage of the ability to share your lectures and meetings with remote participants or have your group actively participate in meetings being held at other locations.

Conferencing Options

Hardware Video Conferencing (Cisco/Polycom)

Rooms with video conferencing have either a Polycom or Cisco conference system. These systems broadcast and receive audio and video as well as share content from the room’s PC or any other device connected to it. In addition to the individual units which can connect point to point, Classroom Support can facilitate the connection of multiple remote sites for meetings.

Skype for Business (formerly Lync)

Skype for Business is web-based conferencing software. Its is available in all classrooms, but those without web conferencing integration require special request to have a microphone installed. Rooms that have web conferencing integration feature cameras and microphones that are all routed to the room’s PC in a way that emulates a web camera. You have the ability to share your desktop and perform other functions using the Skype for Business software. For more information about how we use Skype for Business, you can visit our support page.

Security

A secure connection is required for conferences containing confidential information such as protected health information (PHI). All conference units operated by School of Medicine IT are configured to use a secure encrypted connection when possible (dependent on remote site). If you require a secure connection, testing must be done to ensure the remote site will be able to receive the secure connection in advance. Please indicate this need when you request videoconferencing services.

Locations

Limited rooms are equipped with either hardware conferencing or integrated web conferencing. To find out what locations have this integration, use our Room Search Tool, and select Special Features > Video Conferencing. In locations where this integration does not exist, Skype for Business can be used by requesting a USB microphone or camera be setup for your event.

Provided by

Associated Fees

  • Most services are provided at no cost for School of Medicine faculty and staff as well as groups reserving our rooms. Non-standard requests may be charged at the School of Medicine IT End User Support rate of $80/hour per staff member. Support outside of normal business hours (M-F, 7:00 AM – 5:00 PM) is charged at the overtime rate of $120/hour per staff member.

Request Services

  • All services require a minimum of two business days notice.
  • Contact Classroom Support

    919-843-9086