Dear Patients, Families and Friends,

We know many of you have questions about follow up care for you or your loved one related to their cochlear implant(s). We wanted to let you know that we are currently only scheduling or keeping essential appointments for audiology in clinic. All speech therapy is being provided through video visits. If you need an appointment or have a question about a scheduled appointment, feel free to call us (919-419-1428) or email ( If we will be rescheduling your appointment, we will notify you by phone, text, or email.

If you do have an appointment, please know that only 1 visitor per patient (and no siblings) will be allowed.

Please remember you can contact the cochlear implant manufacturers directly with equipment concerns.

Advanced Bionics: 877-829-0026

Cochlear: 877-883-3101

Med El: 919-572-2222

For the latest UNC Health COVID-19 updates, please check

We are thinking of you all and hoping for health and safety for each of you.


CCIC Staff


Our Mission

Maximize hearing access for optimizing communication potential

  • Provide quality audiology and speech-language services to children and their families regardless of their ability to pay
  • Coach Professionals in the skills and knowledge to serve children with hearing loss
  • Empower parents and families to be primary teachers and advocates

Patient Guides

The UNC Cochlear Implant Program is a proud founding member of the American Cochlear Implant (ACI) Alliance.


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