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Medicaid & Medicare Resources Information

Have questions about Medicaid or Medicare?  You have come to the right place.  Check out the resources below for both programs.  If you can’t find what you need, feel free to contact UNC Family Medicine at 919-545-3440 and someone will return your call.



Medicaid Managed Care transformation efforts have restarted. Standard Plans are scheduled to go live July 1, 2021, while Behavioral Health I/DD Tailored Plans are scheduled to launch July 1, 2022. Until that time, NC Medicaid will continue to operate under the current fee-for-service model administered by the Department.

Beneficiaries had until May 14, 2021 to select a health plan and primary care provider that best suit their families’ needs.

Click here to learn more;

What is managed care?  Click here to learn more;

Curious if you are eligible for Medicaid?  Click here;



New to Medicare?

It is very important for everyone becoming eligible for Medicare to get accurate information about coverage and delivery options, including supplemental health insurance, Medicare health plans, and prescription drug coverage.  Attention to these issues will help you avoid serious and costly problems later.

Several months before turning 65 you should begin to learn more about Medicare and how it relates to your circumstances.  Learn more here; New to Medicare? | NC DOI

North Carolina Seniors’ Health Insurance Information Program (SHIIP)

The Seniors’ Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. The counselors on our toll-free line offer free and unbiased information regarding Medicare health care products. We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through the NC Senior Medicare Patrol Program.

All 100 counties in North Carolina have SHIIP counselors.  Contact information (main phone line, email and how to locate the SHIIP counselor in your county) is found here; Medicare and Seniors’ Health Insurance Information Program (SHIIP) | NC DOI

SHIIP also periodically hosts information sessions – you can check upcoming sessions here;