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As part of our commitment to being a certified patient-centered medical home, UNC Family Medicine works hard to include the patient voice in all activities. By providing input to faculty and staff in clinical process, research, and redesign & renovation of the Family Medicine Center, the Patient Advisory Council has made a huge impact in the department. If you are interested in hearing more about the council please let us know.

The mission of the UNC Family Medicine Center Patient Advisory Council (PAC) is to advise faculty and staff in their mission to develop and refine policies, practices, services and facilities to improve the healthcare experience. Many of our PAC members are also very involved in Community Health initiatives at UNC Family Medicine. If you’d like to learn more about Community Health at Family Medicine, check out our website here. 

We are glad to be here as patients. We represent the patient voice, and we’re here to tell you — the future of family medicine is bright!"
-Patient Advisory Counsel

2019 Patient Advisory Council meeting

Meet the Patient Advisory Council Chair

Graham Swift

President at GS Polymer Consultants (fuller bio coming…)

Meet the PAC Members

Charlie Lehmann

Charlie Lehmann has been a patient at Family Medicine since he moved from Vermont in 2012. He has been a member of the Patient Advisory Council for almost 6 years. Charlie’s professional life has been focused on marketing, advertising and new product development. Given this background, he has been instrumental in developing communications initiatives targeted at providing patients with information that will enable them to partner more effectively with their medical provider. He has also served as a Co-Chair of the Council and is a mentor with SCORE.

Janice Wells

Janice Wells is a retired social work professor and a Licensed Clinical Social Worker.  Her areas of practice include medical social work and gerontology.  She is committed to establishing community networks that help support aging adults, to remain in their homes as long as they can safely do so.  She and her husband have helped organize two Aging in Place groups in Chapel Hill and have provided consultation to groups with similar interests in Durham, Brier Creek, Charlotte and Charleston.  She is a Living Healthy trainer and has co-facilitated groups at the FMC and at Rogers Road Community Center in Chapel Hill.

Her FMC physician, Dr. Weir, told her about the Patient Advisory Council and how to apply to be a member.  She has been a member of the PAC since its inception in 2012.

Janice attended the iPOP3 conference and two Kaizen events, as well as provided input to several research initiatives at FMC.  She represents the FMC PAC on hospital-wide committees, including the UNC Clinical Data Warehouse Research Committee.

Janice and her family have been patients at FMC since 2006.

Herb Davis

Herb Davis has his training and degrees as an Embryologist, Public Administrator, as well as an Educational Administrator.  He has served at the University of North Carolina at Chapel Hill for over thirty years, as a faculty member, academic advisor and administrator.

Serving as a member of the Family Medicine Center’s Patient Advisory Council since its inception in 2012, Herb conveys the importance of individuality.  His main concern is that the providers understand that he and other patients are individuals, who not only have different health issues, but many levels of understanding, as well as preferences for communication and treatments.  He has served on the Renovation and Redesign Committee, as is currently serving on the Steering Team.

Herb has been a patient of the Family Medicine Center for over 30 years.

Winston Liao

Winston Liao has been a patient with the Family Medicine Center for over 40 years. As a PAC member since 2014, he participated in various FMC Kaizen and research and programmatic efforts, is currently a member of the FMC Clinical Systems Improvement Committee, and is also involved with the FMC preventive medicine initiative. He has a background in public health, clinical trial and healthcare research, and previous advisory board experience (e.g., Orange County Advisory Board on Aging).

Mike Reid

Mike Reid is a long-time patient of Family Medicine, and a firm believer that UNC Family Medicine is the best place for family care. Mike is From Fayetteville, NC and has been active to support the Patient Advisory Council in the South Eastern part of the state.  He is always looking at new ways to reach out to ensure patients receive the best care.

Pamela Griffis

Pamela Griffis became part of the Patient Advisory Council in February 2018, when interviewed for a prestigious role as Board Member. She loved the opportunity then and loves it even more daily. Her healthcare at the Family Medicine Center led her to apply to the PAC and she has had quality care from some of the finest doctors in the U.S.A.since committing to the standard of one primary care provider in 2014.

Jean Bolduc

Jean Bolduc joined the PAC in 2020 after being a patient with Family Medicine for more than 20 years. Jean is a communications consultant, author and former journalist, covering local government for the Herald-Sun and News & Observer. She is the host of The Weekend Watercooler on WCHL. She is a graduate of the UNC School of Journalism & Mass Communications. Jean and her husband, Rick, live in Chapel Hill.

Kate Vanneman Scheidler

Kate joined the UNC Family Medicine practice when she was pregnant with her first child. Due to the impressive and personalized level of care, her entire family is now cared for by the UNC Family Medicine team. She joined the PAC with the hope of providing additional perspective regarding the needs of young families that are cared for by the practice. Kate currently works at Duke Health Systems as the Strategic Coordinator for Salesforce (don’t worry she still roots for the Heels!). In her day-to-day life she works with Duke Health to determine how technology can be leveraged to facilitate more efficient business processes, impacting both the provider and patient experiences within the health care system.

Kate received her Bachelor of Arts degree from Purdue University, and Masters of Management in Clinical Informatics (MMCi) degree from Duke University.  She currently is the acting chair on the MMCi Alumni Board, parent representative on the Chapel Hill Day Care Center board, and has previously volunteered with organizations such as Wish For Our Heroes and The Children’s Bureau of Indianapolis.