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UNC My Chart

View Hemophilia Treatment Center (HTC) specific questions.

Doctor referral is required for all new patients. Please see our Contact Us page for our clinic phone numbers and call for more information.

Please see our Contact Us page for our clinic address and locations. The location will depend on your individual needs. We see patients at UNC Hospital, UNC at Eastowne and UNC Hospitals Children’s Specialty Services at Raleigh.

Visit and follow prompts as a new user. If you need further assistance, call UNC HealthLink at 888-996-2767.

My Chart should only be used for non-urgent medical questions. If you have not received a response within 3 business days, please contact your clinic. You can find the appropriate phone number on the Contact Us page.

Many factors will determine how often you will need to see your hematologist. Please ask during your visit.

Yes, UNC Health services are available with or without medical insurance. However, we strongly encourage everyone to have medical insurance. If not through an employer, through the marketplace at UNC does offer a financial assistance program.

You can update your information in your My UNC Chart through the app or website. If you do not have a UNC My Chart account, please call your clinic and they will assist you in updating your information. Please try not to wait until your next appointment to update your insurance.

Please reference our Contact Us page for our clinic phone numbers and call for a medication refill. Depending on your medication and insurance, refills may take 1-2 weeks for insurance authorization.

We encourage all patients to have a primary care provider or pediatrician for all basic health needs, vaccinations, and non-hematology related health concerns. Please call your clinic if you have any questions.