Mental Health Resources
If you are experiencing a mental health emergency, please call 911. If police are required you should request a CIT Officer if available in your county. These are police officers who are trained to manage mental health situations.
The UNC Hemophilia Treatment Center wants to continue to provide as much support as possible for people with mental health needs. We are aware that the current COVID-19 situation can make it harder for those who are already struggling with mental health conditions as well as new mental health needs can arise that have not been experienced before.
- If you have general (non-urgent) mental health questions, please feel free to contact our social worker at (919) 966-4736 option 3, during business hours.
- If you are experiencing a mental health emergency, please call 911.
- Please call 911. If police are required you should request a CIT Officer if available in your county. These are police officers who are trained to manage mental health situations.
- National Suicide Prevention Life Line – 1-800-273-8255
- Crisis Text Line – text “HOME” to 741741
- Local Managed Care Organizations (MCO’s): serving only individuals with Medicaid direct.
- If you have medicaid managed care insurance (AmeriHealth Caritas, Carolina Complete Health, Healthy Blue, United Health Care Community Plan, Eastern Band of Cherokee Indians (EBCI) Tribal Options) call the mental health crisis number associated with your insurance plan (it will likely be listed on the back of your insurance card).
- All of the MCO’s should have a 24/7/365 crisis line that people can call to access a licensed clinician for an over the phone assessment and possible dispatch of mobile crisis and assessment. Crisis clinicians may also make recommendations for the person in crisis to be taken to a walk-in crisis center/or 911 dispatch depending on the situation.
- Search for a mental health crisis walk-in center by county.
- If no walk-in crisis center is available in you county, please go to closest Emergency Department. If the person in crisis cannot be safely transported to a walk-in crisis center or Emergency Department call 911.
- If you have Medicaid, you can call the Managed Care Organization that serves your county for non-urgent referrals to different levels of mental health services included but not limited to:
- comprehensive clinic assessment
- Outpatient therapy
- Intensive-in-home therapy
- Multi- systemic therapy
- Substance abuse intensive outpatient therapy
- medication management
- and more
- If you are looking for outpatient therapy services, you can obtain a referral from your PCP.
- You can use the Psychology Today database to find a local mental health provider. There are filters on the website that will allow you to narrow your results by city and county. Call your insurance provider and the mental health provider you are interested in to verify that insurance will pay for it and the mental health provider is in network with your insurance policy.