
Behind Every Provider, a Partner in Care: Meet Mackenzie Cranford
April 14, 2026
If you’ve ever joined the Department of Radiology as a faculty member or APP and found your onboarding process smoother than expected, chances are Mackenzie Cranford had something to do with it. As a credentialing coordinator, Mackenzie works behind the scenes to ensure that every clinician is fully vetted, approved, and ready to care for patients from day one. It’s a role that rarely makes headlines—but its impact is felt in every clinic, reading room, and procedure suite. “While I don’t help patients directly,” she says, “I help people who help people.” That perspective drives everything she does. The Gatekeeper of Readiness Credentialing is more than paperwork—it’s a critical safeguard in patient care. Mackenzie helps guide providers through a two-step process: verifying their background, training, and licensure, and then working with the Medical Staff Office to ensure they are granted the precise privileges needed for their clinical work. It doesn’t stop there. Every two years, those same providers return for recredentialing—a process that ensures their roles and responsibilities remain aligned with what they actually practice. “It’s about keeping things accurate and safe,” she explains. “We want to make sure everyone is practicing exactly within their scope.” Mackenzie’s reach extends beyond


