Skip to main content

UNC Health and School of Medicine leaders provided reflections and information about resources in a message to teammates on Tuesday, Aug. 29.

On Monday, Aug. 28, UNC Hospitals leaders shared this update with teammates.

Wellbeing resources available for the UNC School of Medicine community include:

Student Resources

Counseling and Psychological Services

For students, open counseling sessions are available throughout the week at:

  • SASB North 1118
  • Carolina Union 2420
  • and CAPS from 9 a.m. to 5 p.m.

For students who may need mental health services outside of business hours, please call the 24/7 Counseling and Psychological Services (CAPS) line: 919-966-3658.

Students also may contact the Dean of Students team or Counseling and Psychological Services with questions about services and resources.

Employee Resources

The UNC-Chapel Hill Employee Assistance Program (EAP) will have dedicated counselors available for faculty and staff on Thursday, Aug. 31 and Friday, Sept. 1:

  • 8 a.m. to 5 p.m. in Wilson Library
    • Pleasants Family Assembly Room | Van T. Langeland, MS, Licensed Clinical Mental Health Counselor & Critical Incident Response Consultant
    • Special Collections Learning Center Room 504 | Denise Ford, LCSW, MSW, Psychiatric Social Work Clinician & Critical Incident Stress Management Trauma Specialist

Counselors will also be available by phone from 8 a.m. to 8 p.m. through Friday, Sept. 1:

  • Henry Ford, LCSW, at 704-525-5850
  • Nanette Hero-Vasquez, LCSW, at 817-874-3034
  • Allen Koch, LCSW, at 469-319-2125

If a counselor is not available when you call, they are currently assisting another employee. Please call another counselor listed or leave a message for your call to be returned; voice messages will be returned as soon as a counselor is available.

EAP support is also available to you online through GuidanceConnect. Log on to using your username and password or register with Web ID: TARHEELS. You may also call 877-314-5841 to make an appointment with a counselor. Support is free and confidential.

For ongoing support, you can schedule an appointment with a mental health care provider using Headway through your State Health Plan insurance. If you need help finding a provider, the Find a Doctor tool helps North Carolina residents locate an in-network provider.

University guidance for returning to campus operations with care and compassion is available.

Community Support

Heels Care Network

UNC Health Well-Being Program

Members of the UNC Health Well-Being Program and the Department of Psychiatry are offering drop-in sessions for one-to-one support.

  • They are located in MacNider Hall daily through Friday, Sept. 1, from 8:30 a.m. – 7 p.m.
  • Any UNC Health or UNC School of Medicine teammate is welcome to stop by and use this space to connect with a counselor or even simply take a moment for yourself. Information on expanded hours will be available soon.
  • Additionally, any community members can call 984-974-9372 or email for information about additional available services, including virtual supportive sessions.

UNC-Chapel Hill has set up a hotline for students, faculty, staff and the community to address concerns and questions. It can be accessed by calling 919-918-1999.

Dial 988 to reach the United States suicide and crisis lifeline.

Hope4NC Helpline, available 24/7
If you are experiencing a mental health crisis or just need someone to talk to, you can call the Hope4NC Helpline (1-855-587-3463)