SHARE Resources for Managers
The SOM participated for the second time in the SHARE workforce engagement survey June 6 – June 27, 2023. The results of this survey will be used to create teambuilding plans to address key areas:
- Promoting a Culture of Quality Service and Process Improvement
- Perceptions around organizational culture
- Resilience-Decompression
Departments will participate in action planning to address areas unique to their departments; teams and leaders with lower scores will receive additional support.
Upcoming Trainings
Learn how to login to the portal, navigate the dashboard, understand data and use available tools. Also learn to read and understand the data, locate resources and get answers to questions. Attendees are encouraged to have access to their own portal data to follow along.
Recordings will be posted here after the events listed.
SHARE Dashboard: How to Navigate the Dashboard, Learnings for Leaders
SHARE Teambuilding Planning for Leaders
The interactive session will help leaders learn how to create a teambuilding plan and put it into action. The session specifically focuses on the teambuilding section of the Press Ganey portal that can be found under the Improvement Planning tab.
Leaders also will learn where to find resources and get answers to questions.
Resources
Review and Understand 2023 SHARE Learnings
Reviewing and Understanding SHARE Comments
Solution Starter – Resilience: Tips to understanding and addressing
SOM PowerPoint Template to present findings: This template has been added to help facilitate presenting Press Ganey results to your team.
Other helpful videos: Learn how to log in to the portal, navigate the dashboard, understand data and use available tools. Also, learn how to locate resources and find answers to questions.
- Press Ganey Dashboard Learnings (53 minutes)
- Dashboard Introduction (12 minutes)
- Dashboard Tabs (item details, org details, strengths, concerns) (12 minutes)
- Now That I Have My Scores, Where Do I Start? (15 minutes)
- Teambuilding Plans (8 minutes)
Reminders
- Leaders were provided access to their results via an email from Press Ganey that will include a unique link to their department dashboard with login and password instructions.
- In order for a manager to receive individual results, there must be at least 5 respondents. If there aren’t 5 respondents, the data “rolls up” to the next level manager.
- Managers will see the information for teams that are in their span of control.
- Physicians, APPs, post docs, residents, and employees who joined us after April 7 did not participate in this survey.
Access to WES
Can’t find the original e-mail with login information? Contact Press Ganey at hdesk@pressganey.com
Managers that have questions about access can email Matt Hawkins or Stephanie Henry