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Dear Teammates,

I want to start by thanking everyone who participated in the Virtual Forum for Values & Behaviors a few weeks ago! Your feedback is incredibly valuable and helps us learn how our teammates from across UNC Health understand and demonstrate our four System values: One Great Team, Carolina Care, Leading the Way, and It Starts with Me.

Here are a few of the things we learned:

  • You would like to see us better describe our values through the development of behaviors and suggestions for how we can live them every day, in every interaction. 
  • You think compassion and kindness are the most important part of all four values.
  • You are proud of the high-quality care we provide to our patients and communities and believe we should demonstrate the same level of kindness and compassion to our teammates and ourselves.
  • You would like to see patients and teammates equally represented in each of our values.  
  • The culture shifts you would most like to see include increased accountability of self and others, psychological safety and collective ownership. 

We will be diving into your feedback in the coming weeks, which we will use to inform next steps as it relates to helping teammates understand how to live our values every day, as well as which culture shifts are most critical to our future success.

In the meantime, please feel free to reach out to the Culture team with any questions, ideas and/or feedback by emailing

Thank you again for taking the time to participate in our ONE UNC Health journey and everything you’re doing to care for our patients, teammates and communities! 

With Gratitude,

Katie Eimers

Chief Culture & Engagement Officer

UNC Health & UNC School of Medicine