Note: Clicking the links below may open UNC Health Intranet link requiring u-number login. UNC School of Medicine teammates with u-numbers can access Intranet articles via Citrix.
OnSolve is the UNC Hospitals and UNC Faculty Physicians emergency notification system used for all inclement weather alerts, emergency alerts, safety events and more. These alerts differ from the Alert Carolina messages from the University and focus on issues directly impacting UNC Hospitals locations and clinics.
UNC Hospitals and UNC Faculty Physicians teammates automatically receive emails via the OnSolve system but must enroll their mobile phones to receive text alerts.
To Receive Text Message OnSolve Alerts
- Open OnSolve, scroll to the bottom of the page
- Click the “Your Organization Credentials” button (pictured)
- If prompted, enter your UNC Health credentials
- Email (use your U-number email format): Example: u000000@unch.unc.edu
- *If you were hired prior to use of U-numbers, use first initial and last name: jdoe@unch.unc.edu
- Email (use your U-number email format): Example: u000000@unch.unc.edu
- NOTE: If only Mobile Phone and Work Email are showing you are not currently enrolled in text alerts.
- To ensure you receive text alerts:
- Select Add Device
- Choose SMS
- Enter your cell phone number and save at the bottom of the page.
Questions? Contact our Emergency Management team directly.