A remote-controlled computer can be used by only one person at a time. As such, it is recommended for use only by those who do not share the same office computer with other people. Before a remote desktop connection can be accomplished, your work computer must be configured to receive the connection. If you have Windows 7 on your work computer, then it should already be set up for remote connection and you may proceed. If you do not have Windows 7 or you are having other issues connecting remotely, please contact the DOM-IS department to have your work computer configured for remote access. Otherwise, choose your operating system by clicking one of the two pictures below.

How to Connect to Remote Desktop in Windows

Starting the Remote Desktop Connection

  1. On your office computer, go to wimi.com, which will display your office computer’s IP address (usually in the format 152.19.xxx.yyy, where xxx and yyy are numbers between 1 and 255). Record this IP to use when using Remote Desktop on your home computer.
  2. On your home computer, connect to the UNC Virtual Private Network (VPN) if you are off-campus. For help installing or connecting to the VPN, visit the UNC help page. Most computers imaged by DOM-IS already have VPN installed.
  3. Open the Remote Desktop application on your home computer.
    • Windows 7: Click on the Start menu, then All Programs, then Accessories, then Remote Desktop Connection.
    • Windows 7, 8 or 10: In a Run dialogue, type mstsc
    • Windows 8 or 10: Perform a search (The Windows Symbol + S) for Remote then click on the Remote Desktop Connection search result.
  4. Enter your office computer’s IP address from step 1 in the Computer field.
    login screen
  5. Optional: Set program options for the remote connection using the instructions provided at the bottom of this page under “Setting Options for Remote Desktop”. (Most users skip this step.)
  6. In the Remote Desktop window, click Connect. Your laptop or home computer will connect via the Internet to the computer you are trying to access.
    login connect
  7. If a warning window pops up (as shown below), click Yes to confirm that you want to connect. Check the box next to Don’t ask me again for connections to this computer if you don’t want to see the warning window again.
  8. When the password prompt appears, click Use another account.
    use another account
  9. Enter your username as follows (substituting your Onyen), then enter the password for your Onyen account.ad\youronyen


  10. Click the OK button. You should now be connected to your office computer.

Using Remote Desktop

After logging in to Remote Desktop, your office computer’s desktop will appear. If you had programs running and/or files open on your office computer, they’ll appear just as they were.

While connected to the office computer, a toolbar appears at the top of your screen like the one shown here:


To access a file or program on your local computer (the home computer you’re using to connect to the office computer), click the minimize button on the toolbar.

While minimized, Remote Desktop Connection will stay running (as will all programs you have open on your office computer). You can restore it by clicking its icon on the taskbar on your home computer (usually at the bottom of your screen).

Your office computer may lock after a period of inactivity, just as it would during normal use. You can unlock it by re-entering your credentials.

Disconnecting from Remote Desktop

When you’re ready to disconnect from your office PC, you may end the session one of the following ways:

  • To leave files and programs open on your office PC, click on the “X” button at the right edge of the Remote Desktop toolbar. This will end the remote session but leave files and programs open and running on your office PC.
  • To close files and programs on your office PC when disconnecting, use the remote computer’s Start menu (not your home computer’s Start menu) to log off, just as you would at work.

Setting Options for Remote Desktop

To set custom options when logging into Remote Desktop, click Options at the first screen and follow the instructions below.


Set Connection Speed

Under the Experience tab, select one of the following from the Performance drop-down menu.

  • For most public WiFi services or home DSL connections, select Low-speed broadband (256 Kbps – 2 Mbps).
  • For home cable modem connections, select High-speed broadband (2 Mbps – 10 Mbps).


Access Home Printers and Drives from Remote Desktop

Under the Local Resources tab, confirm that Printers is checked. Click More…, then check the box next to Drives.

printers and drives

Assign a User Name

Under the General tab, type your Onyen in the User name field. Do not check the Allow me to save credentials box.

user name

Create a Desktop Shortcut

Under the General tab, click the Save As… button.


In the resulting window, click Desktop in the left column, and in the File name field, type a name you’ll recognize. Click Save, then double-click the shortcut to open the remote connection.

When installed, you will find the Remote Desktop Connection software in your Applications directory or on your desktop docking menu.

Run RDC by double-clicking the Remote Desktop Connection icon.

Enter the IP Address or name of the computer in “Computer” field.

Go to the RDC menu and select Preferences.

Enter your AD domain (Onyen) username and password in the fields provided. Enter the domain e.g. ad\ myusername.

** Leave the “Domain” field at the bottom blank **



Set other options as desired using the icons across the top. See the Setting Options section below for more details.

To save your preferences go to the File menu and select Save As.

Give your preferences file a name and specify a location to save it, and click Save.

Close the Preferences window and quit Remote Desktop Connection.

Now double-click on the preferences file you saved and you will be connected to your remote computer.

To modify a preferences file, run the Remote Desktop Connection application.

Click File on the toolbar and choose Edit a connection

Locate your preferences file and click Open.

Modify your preferences as desired.

Go to the File menu and select Save.

You can now close the preferences window and Connect to your server.


Setting Options

In order to access files on your Mac from the Windows computer, the settings for Drives must be specified…




In this case the Home folder is specified, which is your user account home folder.

All disk drives is everything your Mac has access to, including other drives across your network. BE VERY CAREFUL when selecting this option! Depending on your network speed and the number of drives you can access, you may cause a significant amount of traffic across your network. It is recommended that you access only one folder on your hard drive by specifying either Home folderDocument folder, or Other folders from the menu.